I rode the Texas Eagle and the Capitol Limited mid-March 2019. Had roomettes on both trains...Arkansas to Washington, DC. -The Amtrak station staff was very friendly and helpful... Little Rock, Chicago and DC. -The Metro Lounge in Chicago was very nice. A great place to wait for the train. -The service on both trains was excellent. The diner, lounge and car attendants were friendly and very helpful. No complaints. -The food on the Texas Eagle dining car was very good. The food on the Capitol Limited...well...let's say I am not a fan of boxed dinners. They need a dining car. I'll leave it at that. -The roomettes were clean, comfortable, and quiet. Very relaxing. This was the second time in the last 6 months I rode the Texas Eagle and Capitol Limited to DC. The service was just as good the first time so my experience wasn't just a 'one-off' deal. I don't know the politics and accounting of Amtrak, but the experience for me has been good. Each train didn't have a shortage of riders.