Recognizing great employees

Discussion in 'Amtrak Rail Discussion' started by Chey, Aug 9, 2018.

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  1. Aug 9, 2018 #1

    Chey

    Chey

    Chey

    Lead Service Attendant AU Supporter

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    I can still get the site by asking Julie. But I have tried several times, in both MS Edge and IE10 to submit praise - only to be met with a message that "Amtrak.com is not responding." Then it loses all the information I entered,

    I had what was the most exceptional service I've ever had from an AGR agent. I want to tell them.

    Do they need a different browser?
     
    Last edited by a moderator: Aug 9, 2018
  2. Aug 9, 2018 #2

    flitcraft

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    flitcraft

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    Seems like it works in Chrome.
     
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  3. Aug 9, 2018 #3

    SanAntonioClyde

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    SanAntonioClyde

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    I've notice that the Amtrak website and safari really don't get along. works well with Chrome.
     
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  4. Aug 9, 2018 #4

    Chey

    Chey

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    Chrome is timing out. I haven't tried Firefox yet but I'm beginning to wonder about this...
     
  5. Aug 9, 2018 #5

    OBS

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    Do the AGR agents even work for Amtrak?
     
  6. Aug 9, 2018 #6

    pennyk

    pennyk

    pennyk

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    yes
     
  7. Aug 9, 2018 #7

    cpotisch

    cpotisch

    cpotisch

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    It works completely fine for me with both Chrome and Safari. And I don't know why there would be any difference.
     
  8. Aug 9, 2018 #8

    OBS

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    OBS

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    Thanks!
     
  9. Aug 9, 2018 #9

    cpotisch

    cpotisch

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    To my knowledge, Amtrak Vacations is the only "thing" with Amtrak in the name that isn't actually Amtrak and doesn't have Amtrak employees.
     
  10. Aug 9, 2018 #10

    Acela150

    Acela150

    Acela150

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    Yes. In the Philadelphia and Riverside call centers.

    Also if you want to put a good word in for an AGR agent that you’re on the phone with. Ask for their supervisor and their supervisor will be glad to accept the call. I strongly encourage people to do so. The call center workers are at times looking to move to a new job at Amtrak and any complimentary calls will help them secure their new job.
     
    Last edited by a moderator: Aug 9, 2018
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  11. Aug 9, 2018 #11

    Ryan

    Ryan

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  12. Aug 9, 2018 #12

    cpotisch

    cpotisch

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