Recent Positive LSL Experience

Discussion in 'Amtrak Rail Discussion' started by montana mike, Oct 21, 2018.

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  1. Oct 21, 2018 #1

    montana mike

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    montana mike

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    My wife and I rode the LSL from CHI to ROC a couple days ago and were very pleasantly surprised by several things. Yes, we had heard that the meal service had changed to the "boxed" items, but a couple other "niceties" made our trip that much more enjoyable. First, our car attendant Natalie could not have been more friendly and professional throughout the entire trip. She was proactive about asking about our needs, water and any special things we might want. She also kept us informed of our progress and helped with the luggage both getting on in CHI and in ROC. That's always a good way to start things off. After greeting us and going over the usual things, she then said that Amtrak was providing us with a glass of wine or beer from the Cafe car (located right next to our sleeper) and she handed us two "vouchers" for this purpose. That was a very nice and relaxing night cap. The attendant also let us know we had unlimited non-alcoholic drink access throughout our trip as well. The Cafe car person was also friendly, efficient and had decorated the Cafe car in a great Halloween motif too! After enjoying our wine we noticed that a quite complete and varied "amenities" pouch was in our Bedroom, filled with all sorts of toiletries. This was even nicer than I remember years ago--a big plus! Finally, the Breakfast the next morning. We only had the one option, in addition to a variety of drink options, the BIG box breakfast. Yes, it is cold, but unless you are a dyed in the wool "got to have my eggs and bacon" person this breakfast was way more than sufficient to get the day going and to fill almost anyone up. A large amount of sliced fresh fruit (cantalope, honey dew melon, Mango, Pineapple and grapes), a Kashi Bar, an enormous and tasty Blueberry Muffin, a yogurt cup with fresh Blueberries and granola and then a fresh wipe to clean your hands after eating all of this food. And, oh, yes, the box itself was quite sturdy and came in a very nice "tote bag" which was ours to keep and use (which we did.

    All in all my wife and I give this effort two thumbs up. We only had the Breakfast, but this was a very positive experience.

    I do applaud Amtrak for making this effort.
     
    acelafan, anumberone, OldCond and 3 others like this.
  2. Oct 21, 2018 #2

    Maglev

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    I am glad you enjoyed your trip!

    You do not mention the dining car. Did you use the dining car at all?
     
  3. Oct 21, 2018 #3

    cpotisch

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    He got his boxed breakfast from the "Sleeper Lounge"/Dining Car.
     
  4. Oct 21, 2018 #4

    AmtrakBlue

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    Dd he eat in the diner/lounge or did he have the SCA bring them their breakfasts? When Scott and I ate in the diner/lounge on the CL, we did not get the bag.
     
  5. Oct 21, 2018 #5

    cpotisch

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    I interpreted his question as asking if he got anything from the dining car, not if he physically ate in it. I mean when I have my breakfast brought to the room on Amtrak, I would still say that my breakfast is from the dining car.
     
  6. Oct 21, 2018 #6

    montana mike

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    montana mike

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    We enjoyed our breakfast box, coffee and juice in the dining car. A wee bit of a trek from our sleeper, which was at the very front of the train, but worth the walk!
     
  7. Oct 21, 2018 #7

    cpotisch

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    So you were booked in the Boston section sleeper (#448), then?
     
  8. Oct 21, 2018 #8

    PVD

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    Must have been, because they mentioned it was next to the cafe, which would not normally be the case in a NY sleeper.....
     
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  9. Oct 21, 2018 #9

    montana mike

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    Yup, correct
     
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  10. Oct 22, 2018 #10

    Dakota 400

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    I am pleased to read this positive report. But, if the LSL had a new Diner, is this really the best use of such an expensive equipment?
     
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  11. Oct 22, 2018 #11

    Sauve850

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    Think the point is they had a nice experience and enjoyed the breakfast. I had a similar experience on the Cap from Chi to Was.
     
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  12. Oct 22, 2018 #12

    cpotisch

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    This has been discussed a lot, and in my opinion, it is quite poor use of cars which cost a few million a piece and which we have been waiting on for many years. However I would note that a ViewDiner is a much nicer place to eat a meal or relax than an AmCan Cafe/Business car or diner-lite. So it hasn't totally gone to waste, but still could be used a lot better.
     
  13. Oct 22, 2018 #13

    NativeSon5859

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    Was the option given to have it in your room? I’ll be on 449 soon in the Boston sleeper and I’m not sure I’m looking forward to the 7-car trek to get the boxed breakfast.
     
  14. Oct 22, 2018 #14

    montana mike

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    Yes, both our car attendant and the Diner/Lounge person said we could have had our meal in our room. I do agree that the beautiful, shiny. new Diner did seem to be a wee bit of an overkill for our "boxed breakfast", but it was indeed a nice setting to enjoy our meal and the attendant was eager to try to make our experience as pleasant as possible.
     
  15. Oct 22, 2018 #15

    Skyline

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    That's really saying something, as many Amtrak employees are bearing the brunt of Anderson's "enhanced" dining experiment. Reassignments, doubling work load, outright job losses. I'm not so sure I'd be "as pleasant as possible" under the circumstances.
     
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  16. Oct 22, 2018 #16

    anumberone

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    Glad you enjoyed your trip, nice positive review.

    A seven car tour to the dining car is like two trips in one.
     
  17. Oct 22, 2018 #17

    Rail Freak

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    Mike, how do you compare this new experience to the old one?
     
  18. Oct 22, 2018 #18

    Devil's Advocate

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    For me it's not about insisting on eggs or bacon so much as the poor value of looking down at a single option cardboard box of cold food courtesy of a one way ticket that costs more than flying first class.
     
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  19. Oct 22, 2018 #19

    jebr

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    It's a balsa wood box, not a cardboard box. That's how it was made "premium." Never mind the lack of any variety for breakfast, or a single hot option, or even a decent amount of protein in the box compared to the amount of carbs. You're supposed to be impressed that they sprung for the balsa wood instead of cardboard.
     
  20. Oct 22, 2018 #20

    cpotisch

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    You're also supposed to be impressed that it has the words "fresh" and "contemporary" in the name. We all know that anything claimed to be "contemporary" must automatically be a massive upgrade and a wonderful experience. [​IMG]
     
  21. Oct 23, 2018 #21

    Sauve850

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    I didnt mind the food and certainly the dining car itself didnt know if I was eating a cold boxed meal or bacon and eggs. Lots of people sat together like on any other LD train. I didnt miss having a smiling server or a grumpy one.

    I agree with your post its a poor value looking down at a single option.
     
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  22. Oct 23, 2018 #22

    tommylicious

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    Any idea what the total sugar content was of that boxed brekkie?
     
    Last edited by a moderator: Oct 23, 2018
  23. Oct 23, 2018 #23

    cpotisch

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    72 grams.
     
  24. Oct 23, 2018 #24

    NEPATrainTraveler

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    Good review. I’ll actually be riding the LSL soon, but in coach. The sleeper price is ridiculously high, imo.
     
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  25. Oct 23, 2018 #25

    tommylicious

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    Thanks. Good gravy...that's nearly eating 3 full size Snickers bars for breakfast.
     

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