I thought it was a pretty bad report, personally. Besides the glaring error right off the bat (California Zephyr rolling through the Rockies from Denver to Seattle), the report seemed to imply that 1) food service on today's trains is horrible, and 2), the Empire Builder is "living in the past," all the while highlighting Amtrak's financial losses on food service.
As for #1, while the SDS menu doesn't have the same options as the old menus did, the food quality (when properly prepared) is just as good as it used to be. They showed the "microwaved mac & cheese," implying that everything is microwaved when in fact it is not (or, at least, should not be).
Point #2, by claiming that the Empire Builder is "in the past," they're presenting Amtrak's long-distance trains as being worth little more than nostalgic joyrides rather than useful transportation.
Then, they failed to note the diner-lounge experiment as an attempt to draw more business to the food-service cars, while providing all-day menu options and reducing costs while maintaining food quality and improving selection on the SDS menu. Nope, instead, it's all doom-and-gloom.
I think it's a report we could have done without.