Points refund, using points on mobile app

Discussion in 'Amtrak Guest Rewards' started by leacrane, Mar 13, 2019.

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  1. Mar 13, 2019 #1

    leacrane

    l

    leacrane

    Train Attendant

    Joined:
    Aug 2, 2014
    Messages:
    62
    1. I cancelled sleeper ride 2 days before departure, I should get my points back less a penalty, right? how long till they get posted? not showing on acct yet (4 days)

    2. I can't figure out how to book with points on android app. can you? or do you have to use desktop site or phone?

    TX
     
  2. Mar 13, 2019 #2

    cpotisch

    cpotisch

    cpotisch

    Conductor

    Joined:
    Sep 2, 2017
    Messages:
    7,512
    Location:
    Brooklyn, NY
    You should get 80% of your points back, as there is a standard 10% fee and an additional “close in” fee applying. I’m not sure why those points haven’t posted yet, though. :wacko:

    https://www.amtrakguestrewards.com/info/redemptionguidelines

    And the iOS app doesn’t allow points bookings, so I imagine the Android version is the same. You almost certainly have to use the desktop site.
     
    leacrane likes this.

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