While my wife and myself use Penn station numerous times every year, we should know the answer, but we always go the usual route. When asked by a friend who is going for surgery in NYC and returning to FL how he can access the station to board the Silver Meteor we were not sure how to answer. He will be going by cab to the station and post op won't be that mobile, so here are the questions: 1. Where is the best place to enter Penn Station from the street where mobility is an issue. Is there a street elevator? Does it take you close to the Amtrak area? 2. When he reaches the station level, how can he obtain assistance to get to the sleeper lounge? 3. Once in the lounge he would request a Red Cap to take him down to the train. We know they have Red Caps but don't recall seeing the motorized carts there. 4. As a sleeper passenger, would he qualify for the H room? How does he book it? Replies would be most appreciated and welcomed by my friend and myself.