NJ Transit to ‘Humanize’ Conductors Who Face Commuter Wrath

Discussion in 'Commuter Rail and Rail Transit Discussion' started by Thirdrail7, Aug 15, 2019.

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  1. Aug 15, 2019 #1

    Thirdrail7

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    Thirdrail7

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    I guess they've finally realized not everyone is as calm and forgiving as our Mystic River Dragon. :)

    https://www.bloomberg.com/news/arti...manize-train-conductors-who-face-commuter-ire

     
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  2. Aug 15, 2019 #2

    AutoTrDvr

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    AutoTrDvr

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    I never really had any major issues with the conductors after almost 9 years of riding those trains. Most were quite pleasant. There was only one with which I had any serious issues. In fact, I was part of a group of commuters that took a given outbound train home regularly (and for whom the conductor was the oldest and longest serving conductor at the time). He would always have "student/apprentice" conductors on his train that he would be checking out/certifying. And we would help by playing different "passenger" scenarios to see how the student/apprentice would react. In one case, a student was just about to be certified, but had a fear of making "PA" announcements. Which was OK because the actual assistant conductor (not our friend) was a "Motor Mouth" that always wanted to do the announcements. So for her "final exam" from us, the passenger group, we had her do a "Next station stop" announcement, much to the dismay of that asst. conductor, but it had to be done.

    She (student) did very well.
     
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  3. Aug 15, 2019 #3

    Mystic River Dragon

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    Mystic River Dragon

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  4. Aug 15, 2019 #4

    Mystic River Dragon

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    Mystic River Dragon

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    Sorry it's all in italics above--I was not quoting myself! Just the first line should have been a quote. I still sometimes mess up the Quote feature.
     
  5. Aug 15, 2019 #5

    dlagrua

    dlagrua

    dlagrua

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    We have never had any problems with NJT conductors or or that matter Amtrak conductors. We ride both services often.
     
  6. Nov 3, 2019 #6

    Thirdrail7

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    It seems like there is an uptick of assaults on NJT personnel. Therefore, they are stepping up training.

    https://www.ttnews.com/articles/nj-transits-angry-riders-prompt-crew-training-stem-assaults


     
  7. Nov 3, 2019 #7

    Palmetto

    Palmetto

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    Maybe if NJT provided better service there would be no wrath.
     
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  8. Nov 3, 2019 #8

    Seaboard92

    Seaboard92

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    Even if there is bad service there is never any reason to assault a crew.
     
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  9. Nov 3, 2019 #9

    Anderson

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    Agreed that there's never a reason to assault a crew, but if you have chronic problems there's an increasing chance that of your thousands of passengers you're going to have someone who gets pushed a hair too far. That's more the law of large numbers at play than anything (witness air rage issues as well).
     
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  10. Nov 4, 2019 #10

    Thirdrail7

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    Perhaps they should equip the crews with Tasers.
     
  11. Nov 5, 2019 #11

    Anderson

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    This is NJT, not the A-train on game day...
     
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  12. Nov 17, 2019 #12

    JustOnce

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    edited... rules changed
     

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