Lake Shore Cafe car

Discussion in 'Amtrak Rail Discussion' started by Rasputin, Apr 12, 2019.

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  1. Apr 12, 2019 #1

    Rasputin

    R

    Rasputin

    Service Attendant

    Joined:
    Jan 17, 2019
    Messages:
    138
    I noticed this on the Rail Passengers Association hotwire today:

    "As observed on this morning’s eastbound train during the Buffalo-Depew station stop, of the four remaining tables in the car, one was being used by the car’s attendant for a necessary condiment display and one was reserved for the operating crew’s use, leaving at most just 8 non-revenue seats available for the train’s six cars of coach passengers.

    Rail Passengers will be addressing this extremely negative customer service issue with Amtrak leadership in the near future!"
     
    Artrina likes this.
  2. Apr 16, 2019 #2

    Rasputin

    R

    Rasputin

    Service Attendant

    Joined:
    Jan 17, 2019
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    138
    A report from the Lake Shore (48) today indicates that a non-bicycle café car is in service with the business class seats being toward the front of the train so coach passengers do not have to pass through the business class seating in order to reach the café counter as happened on at least two trips in March.
     
    neroden likes this.
  3. Apr 16, 2019 #3

    MARC Rider

    M

    MARC Rider

    Conductor

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    Baltimore. MD
    "Condiment display?" What kind of condiment service do they have on this train that it needs a whole table? On the Northeast Regional, they manage to display all the necessary condiments on the service counter! Is this like the Roy Rogers "Fixins bar?"
     

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