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- Jan 17, 2019
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I noticed this on the Rail Passengers Association hotwire today:
"As observed on this morning’s eastbound train during the Buffalo-Depew station stop, of the four remaining tables in the car, one was being used by the car’s attendant for a necessary condiment display and one was reserved for the operating crew’s use, leaving at most just 8 non-revenue seats available for the train’s six cars of coach passengers.
Rail Passengers will be addressing this extremely negative customer service issue with Amtrak leadership in the near future!"
"As observed on this morning’s eastbound train during the Buffalo-Depew station stop, of the four remaining tables in the car, one was being used by the car’s attendant for a necessary condiment display and one was reserved for the operating crew’s use, leaving at most just 8 non-revenue seats available for the train’s six cars of coach passengers.
Rail Passengers will be addressing this extremely negative customer service issue with Amtrak leadership in the near future!"