Today I received an email from Northstar Research purportedly at the request of Amtrak Guest Rewards with a link to provide feedback regarding AGR. It went to my spam folder, so I was immediately suspicious.
I phoned AGR (Select Executive number) and the agent with whom I spoke had no idea whether this email is legitimate.
I have forwarded the email to an acquaintance who works for Amtrak asking if the email is legitimate. I have not heard back yet, but I forwarded the email after working hours today.
Has anyone received this email? Does anyone know whether this is a legitimate survey?
Below is a portion of the text of the email (deleting the link to the survey):
I phoned AGR (Select Executive number) and the agent with whom I spoke had no idea whether this email is legitimate.
I have forwarded the email to an acquaintance who works for Amtrak asking if the email is legitimate. I have not heard back yet, but I forwarded the email after working hours today.
Has anyone received this email? Does anyone know whether this is a legitimate survey?
Below is a portion of the text of the email (deleting the link to the survey):
Dear Amtrak Guest Rewards Member,
Amtrak is working with Northstar Research, an opinion research company, and the Logit Group to conduct an online survey about the Amtrak Guest Rewards program.
Because we value your insights and opinions, you have been selected to participate in this research study. Your comments in this survey are confidential and are extremely important to all of us at Amtrak.
We invite you to submit your feedback by July 22nd, 2019 at the following link:
Please note that this survey should only take approximately 10-12 minutes of your time to complete. Your feedback will be instrumental in helping us improve our loyalty program. We sincerely appreciate your time and business, and look forward to your perspectives on Amtrak Guest Rewards.
Sincerely,
Amtrak Market Research & Analysis Department
30th & Market Streets, Mailbox #11
Philadelphia, PA 19104