Airline help for Amtrak

Discussion in 'Non-Rail Transportation' started by KmH, Feb 11, 2018.

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  1. Feb 11, 2018 #1
  2. Feb 17, 2018 #2

    Blackwolf

    Blackwolf

    Blackwolf

    Conductor

    Joined:
    Nov 12, 2011
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    1,504
    Location:
    CIC
    Making America Great Again... [​IMG]
     
  3. Feb 18, 2018 #3

    the_traveler

    the_traveler

    the_traveler

    Conductor

    Joined:
    Nov 15, 2007
    Messages:
    25,540
    Location:
    Whatever siding I'm sitting on!
    Needing prompt wheelchair assistance - depends when the request was made?[​IMG] (Is 6 months ago when I bought the ticket enough, or should I have made the request sooner?[​IMG] )

    2 weeks ago, I had a connection on American Airlines at DFW. I had previously requested wheelchair assistance. The airline agent met me on the jetway and took me to my departure flight. Because my arrival was in 1 terminal and my departure was in another (both on AA BTW), I had to transfer using the airport tram. Even with the airline employee assistance, by the time I got to the gate, it was already boarding! But now they either want to take that option away or start charging for it?[​IMG]

    And they wonder why people hate flying?
     
    Last edited by a moderator: Feb 18, 2018
  4. Feb 18, 2018 #4

    railiner

    railiner

    railiner

    Conductor

    Joined:
    Mar 20, 2009
    Messages:
    7,058
    Location:
    Queens, NY
    Just to clarify...was it an airline employee that pushed your wheelchair, or a contracted service employee that the airline had to pay for?
     
  5. Feb 18, 2018 #5

    Palmetto

    Palmetto

    Palmetto

    Conductor

    Joined:
    May 12, 2014
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    Location:
    Southmost Texas
    Most large airports--including DFW--have a contracted service person pushing the wheelchairs.
     

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