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    amtrak.com Changes

    So what is the difference between "Value" and "Flexible" rates? The only difference I see that "Value" tickets have 10% refund fee within 24 hours before departure while "Flexible" tickets have 0% refund fee. So who will be willing to buy "Flexible" tickets???
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    Viewliner II Prototype

    We just did a trip on 4 Superliner trains in family bedrooms. And on each train we had this problem. It's not possible to completely close A/C vent. You can only close it a little, but it doesn't really help. The only way to "close" it - push 5-6 wash clothes into vent and car attendants are...
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    Viewliner II Prototype

    Are they planning to do something with A/C system in new cars? Currently there is no way to adjust temperature in the room. They have some "thermostat", but it's never working and cold air is blowing from A/C all the time. We have to block it with wash clothes, but this is ridiculous. My kids...
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    Stations closest to airports

    Then request the roomette one more day later, or 2 days later, whenever it's possible and spend some time exploring Chicago. :)
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    Stations closest to airports

    I don't understand. If EL is late they will book you for the next day into Roomette because you have a guaranteed connection. So what is the problem?
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    Can I skip the first segment of trip with connections?

    I called AGR and they told me it would require 10k extra points to do this change. I asked to talk to the supervisor and then agent after looking for the supervisor told me: "Ok, nobody is available here right now to ask, so I will do this change for you." :)
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    Can I skip the first segment of trip with connections?

    I have booked the trip HBG-NOL-LAX-SAN. I was planning to drive to HBG and leave my car there. But now I changed my mind and I want to fly to NOL instead and board in NOL. Can I simply skip the HBG-NOL segment without notifying Amtrak? My concern is that my trip was booked with AGR points using...
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    Current Point Balance / What you Saving For?

    I have about 430,000 points, don't know when I will spend all of them... Now I am collecting United miles instead.
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    Glacier park trip--need advice

    There is no need to go to Whitefish. There are car rentals (Avis and Budget) at the East Glacier Park station, right across the street from the station.
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    AGR Sleeper Reservations Cancellation Policy (Rescinded)

    So what are they going to do with those duplicated or impossible bookings?
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    Glacier Park

    While train ride between East Glacier and West Glacier is nice it's not even close to the views of Glacier Park itself. Train doesn't go inside the park.I am planning to stop at Glacier Park for at least 5 days this summer.
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    AGR Sleeper Reservations Cancellation Policy (Rescinded)

    Isn't it a violation of some Federal regulations? I don't believe that total loss of paid value can be allowed by law in case of illness or other troubles.
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    AGR Sleeper Reservations Cancellation Policy (Rescinded)

    The new policy SUCKS! What if I got sick and can't take the trip? Will it be possible to move my trip to another date? And I understand there is no any insurance you can buy to cover that case?
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    Beware of new cancellation policy!

    I think the real issue is that advance fare is not advertized as non-refundable on Amtrak.com and also that full fare is not available more than 14 days in advance, so people have no idea that they are buying non-refundable tickets.
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    Beware of new cancellation policy!

    He was told by CSR that the system is not ready yet to accept vouchers by phone.
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    Beware of new cancellation policy!

    My friend booked a trip (coach) on NE Regional a month ago and few days ago he wanted to move it for 1 day. He thought that the easiest way is to cancel his reservation online and buy a new one. So when he cancelled it - he didn't get refund, but the "voucher" instead. He was told that this...
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    Is there long term parking at New Orleans station?

    I was told by Tampa Amtrak agent that I can leave my car for as long as I want with no charge.
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    Getting just a bit nervous about Isaac

    Thank you for links. They only confirm that the line between Tampa and Orlando has never been closed by CSX. They only mentioned New Orlean and possibly Miami area. They also stated that: Initial inspections along the path of the storm by CSX crews indicate relatively minor impacts to the...
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    Getting just a bit nervous about Isaac

    I have not seen any report about CSX shutting down their RR. Even Amtrak's alert doesn't have any reference to CSX. They only say that Amtrak is cancelling trains as a "pre-caution". Do you really think that it's better to leave people without service than to make them "confused"? What do you...
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    Getting just a bit nervous about Isaac

    Are you kidding? Have you looked at my info? I live in Tampa. I have seen several hurricanes here. Regardless of how Isaac goes this time there is no ANY logic in cancelling trains 2 days BEFORE the storm. And there is no any logic in not providing buses on Saturday and Sunday when the weather...
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