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I was not. I have probably dialed it using numbers. Can't say my experience was all that great though. knew more than the agent did I am afraid!!

Thanks. Wasn't even aware of 800USARAIL. Who is that?

Feel free to move this topic to a more appropriate forum as needed. That being said, I can't help but add my two cents on this topic. From reading other forum discussion, I am coming to understand the the viability of Amtrak's future have been widely discussed and am heartened that it appears...

Yes, and as for Julie....I'm not sure if it's my browser (Safari or Chrome) but she seems to 'get in the way' with no obvious way to close out that box when I don't want to talk to her.

Done! Thanks for your help. I have to say though that the Amtrak website does not make it easy to do business with them! Arrrggghhhh.

Thanks. Will try to find that!

I am not sure that this is the best forum for this post but I wanted to give a shout out to some Amtrak staff. Last weekend, my family and I went to Chicago as a special celebration for my (big!) birthday. This was a first train ride for the 3 children. We boarded the 353 in Jackson just before...

I took a short trip to Chicago last weekend and took advantage of checking out the Met Lounge so I'd know what to expect next summer on my trip to Glacier. The lady at the desk was kind enough to give me and my family a tour of the place. The two showers are on the main floor and were...

Yeah, there will be 6 of us (3 + 3) so we'll be prepared. Just don't want the kids sitting with strangers.

Taking a west bound commuter from JXN to CHI soon with family (incl. kids) and looking for any advice on coach seating. Our Friday trip leaves at about 11am so not sure what to expect in terms of how full it will be, how likely we'll be able to sit together, how much time we should get to the...

I can't thank you enough! LOL I've learned so much on this forum. Do you work for Amtrak?

UPDATE: Well, that was easy. Just called 800# and since there were still roomettes available on my train, I was able to change to a middle car (#5) with no change in price. So now not right next to stairs and toilet. That's GOTTA be quieter! Thanks for the help/advice!

Just called the 800# and learned that I am booked in Roomette 2 in car 73. If diagram is still accurate that looks like it's near the stairs and toilet. Is that likely to be more noisy? Wonder if it can be changed without incurring add'l cost.

I wonder if that's still an accurate diagram. I didn't even know I could ask for a specific room. Just the upper or lower. Figured upper might be more quiet. There's bound to be come annoyance so I'll just roll with it. Only one night!

When I booked a roomette the other day on the WB EB out of Chicago, I was asking if there was an Amtrak illustration of exactly where the roomettes are on the train. My agent was new and didn’t think so. Seems like there should be. Anyone know?

I totally agree and would love to see that. Not to mention that it might attract some business from Canada coming through from Windsor. There are a lot of Michiganders who are snowbirds.

It’s been awhile, but I have taken that train before and seem to recall attendants although they may have just been ‘passing through’. Lots of students as I recall!

Where do you leave the tip for the SCA who services your roomette/bedroom? In the room?

But some of us would say the same thing about tobacco smells. It would send me into fits of coughing.

Could someone please tell me what to expect with Reserved Coach Seats from Michigan to Chicago?