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Some members of my family are riding the Cardinal on June 16. One of them, who had Roomette 12 reserved, received notification. today that his ticket had been canceled and he needed to call in to tell them what he wanted to do. No one else in the family received this notice. Guest Rewards...

I'm riding this train from Grand Junction to Chicago, connecting with the LSL to Buffalo. It still hasn't left Emeryville and is projected 6 hours 20 minutes late. The connection in Chicago allows 6 hours 40 minutes. If I miss the connection, is there a bustitution that kicks in to help us...