Lower Price for Lower Level?

Amtrak Unlimited Discussion Forum

Help Support Amtrak Unlimited Discussion Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.

swc34

Train Attendant
Joined
Jan 4, 2016
Messages
35
So, I booked a ticket for a friend on the chief WLO-LAX coach and then LAX-BUR. It was actually cheaper so we chose that level of services but he was booked into a lower level coach, which is less desirable to him. I called and was told it would be $30 to sit upstairs. Has anyone heard of anything like this? Should I call and ask for a supervisor as this doesn’t make sense.
 
Make sure you ask to "modify" the reservation. Otherwise, they're simply pulling up a new reservation, and the price may be higher at this point (as @brianpmcdonnell17 mentioned).

When they modify the reservation, it holds your original price and simply changes your seat assignment.
 
Back
Top