Same here, but I noticed something as I was reading through it: what's the advantage/point to choosing an eVoucher over a refund? It was so great when eVouchers had no fee but refunds did, as you could just use it within a year and you'd be fine, or fudge it by booking a trip, canceling it, and the clock resets to a year. Now the only advantage I see is you're able to get value on an eVoucher for a sleeper reservation less than 15 days before departure, whereas a refund is not possible. Typo?
The whole reason for store credit/vouchers of this type is to have the customer return to the company and usually pay more money when using the credit. Why is Amtrak giving up on this opportunity?