Recent content by JackieTakestheTrain

Well, as usual, I can count on great information on here -- and of course, a few not great and mean-spirited ones. I take several Amtrak trips annually - short- and long-routes. A few things have changed, however, since I have felt a need to really complain about something. 1. Joe Boardman is...

Hi -- What's the best way to complain these days to Amtrak? Mail -- I used to mail the CEO's office and someone would call, now not sure if that works anymore. Call Customer Service -- I have done that recently and that worked but my gripes this time are more about systemic issues. Email --...

Hi Folks! Does anyone know when the Thanksgiving NEC schedules will be released? I want to buy a ticket for that week, but the last time I did, they cancelled my train and put me on another one which really screwed up everything. So hoping to try to time it right so that the ticket I purchase...

Hi Folks! Just got an invite to spend a week in Hilton Head -- woohoo! I have enough Amtrak points to make it virtually free, so, really is that like winning the lottery? :) j/k Question: It looks like the Savannah stop is the closest. Can someone give me any tips about car rental? I took...

Ah, I thought something was up! I hope the passengers were given more notice than my just looking around....

HI. Was just playing with dates for a possible trip on the LSL between Boston and Toledo and see a lot of train cancellations and some busing between Boston and all points to Albany. I did not see (or maybe I overlooked) a service alert. What is so odd is that yesterday morning these trains...

Everyone: Thank you! I always find good information from this group!

Hello: in mid-August, I am thinking of taking the LSL from NYP to CLE with a Sunday a.m. arrival. The Cleveland transit website states that the Amtrak station is by request only. Does anyone have any idea what that means *IF* you are arriving by train? My guess -- guessing only -- would be...

Hi -- so it looks like if I am reading this right, the Cardinal and certain other trains are impacted by this changes, correct? Does anyone know what the plan may be for those of us who are handicapped and need assistance at the NYP? My guess is that the track work may impact how the redcaps...

Steve: Thanks for the headsup! So, to make sure I understand you, there is no full-service diner car all the way from Boston to Chicago or just from Boston to Albany? While I can probably get by, my husband, who will be travelling with me, might have some issues finding something to eat...

Hi everyone! I am planning my spring trip back home to O-HI-O (sung like the song) and just wondering if they are finally finished with renovations at Albany... I see that, for now, there are sleepers from Boston again....which is what I like...but just wondering if that may change.... Anyone...

Hi! I live in the suburbs of Boston, but I am familiar with the hotels in the area near both stations. I will leave the train experts on here to answer the questions about what station is better, Acela versus NEC, etc. Overall, I do agree South Station is your best bet for all the reasons...

Hi Folk. Thanks for your help, but I gave up on Amtrak. After speaking with 4 different agents, I had four different answers. The only point they could agree on was that train 171 from Boston to NYP was cancelled. To keep this post short, I had differing opinions/information about what they...

Ok. called again and I was told the online schedule is correct, BUT, they will not honor or guarantee my connection even if I want to book a train that gets me there earlier than their connection!!

Yes, I meant, 171. Sorry, I am so irritated with Amtrak right now. Just when I thought I had the perfect itinerary...lol!