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  1. Eric in East County

    Amtrak Customer Relations regarding compensation

    That's still another reason why we refuse to fly.
  2. Eric in East County

    Amtrak Customer Relations regarding compensation

    As Nero Wolfe would say, "Satisfactory. Highly satisfactory."
  3. Eric in East County

    Amtrak Dining and Cafe Service discussion 2024 H1

    Back when I was in college beginning in the mid-1960s, there was a White Castle hamburger restaurant right across the street from my campus. Back then, the sliders were 15 or 20 cents each, and you could get a whole sack full for $1.50. Although it never became a national institution like...
  4. Eric in East County

    Move coach to roomette during trip

    Booking different accommodations on a long-distance trip in order to eventually get into a bedroom is something that never occurred to us before. (Usually. we reserve a bedroom for the entire trip.) We can see where this might be a game saver in the event that one of our long-distance trains is...
  5. Eric in East County

    Amtrak Customer Relations regarding compensation

    You did an excellent job describing the situation clearly and concisely. Plus, your request was made in a courteous manner. IMHO, you should be entitled to some compensation if for no other reason than you were not dropped off at the station.
  6. Eric in East County

    Southwest Chief Discussion Q4 2023 - 2024

    This might be referring to checked baggage for Pacific Surfliner trains. The Santa Fe Depot in San Diego is currently not accepting checked luggage for PSL trains.
  7. Eric in East County

    California Zephyr discussion 2023 Q4 - 2024

    In the Amtrak Dining and Café Car Service discussion thread, several comments were posted by people with special diet requirements re: their trying to reconcile their dietary needs against what’s on the standard long-distance menu, the flex meal choices, and what’s available from the Café Car...
  8. Eric in East County

    California Zephyr discussion 2023 Q4 - 2024

    In extreme cases like this, how does Amtrak feed everybody? We’re aware that when a train is running 8 hours late, “Amstew” is served. To accommodate everyone when a train is running almost a whole day late, however, a replenishment stop would have had to been made either to restock the diner...
  9. Eric in East County

    Preferred connection time between Long Distance (LD) trains

    We’ve done 11 trips east on SWC No. 4 where we had a same day connection in Chicago with CL No. 30. We’ve made all of them with the exception of one and that was due to extreme weather encountered in Missouri which delayed our train by 7 hours. Fortunately, we had a guaranteed connection and...
  10. Eric in East County

    Tracking FY 2024 Ridership and Finances

    Two questions: How far in advance should the average person call Amtrak to be sure of obtaining the long-distance train accommodations they want on the date(s) they want to travel? How far in advance does the average person usually make and pay for their travel arrangements once they’ve...
  11. Eric in East County

    Tracking FY 2024 Ridership and Finances

    I agree with this totally. A best effort should be made to increase the number of roadworthy coaches and sleepers so that there will be enough on hand to accommodate the demand on any given day by adjusting the number of coaches and sleepers in the consist. This will also entail increasing the...
  12. Eric in East County

    Tracking FY 2024 Ridership and Finances

    Again, my belief that the high demand for bedrooms and roomettes is partially due to lingering concerns over “social distancing” stems from the fact that both my wife and I are seniors in their late 70s who don’t want to risk having our trips ruined as a result of being exposed to someone who is...
  13. Eric in East County

    Tracking FY 2024 Ridership and Finances

    Septa9739, Thank you so much for all the time and effort you put into your detailed and informative updates on Amtrak ridership as it returns to pre-COVID levels. (I’m sure that many others appreciate these updates, too.) It is my believe that the desire for “social distancing” on long...
  14. Eric in East County

    Preferred connection time between Long Distance (LD) trains

    If you have sleeping car accommodations, you can wait for your connecting train in the Metropolitan Lounge, assuming your station has one. That’s what we always do. Traveling east from San Diego to Toledo, we take Pacific Surfliner 777 which departs San Diego a minute or so after 12 noon. If...
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