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Needing prompt wheelchair assistance - depends when the request was made?
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(Is 6 months ago when I bought the ticket enough, or should I have made the request sooner?
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2 weeks ago, I had a connection on American Airlines at DFW. I had previously requested wheelchair assistance. The airline agent met me on the jetway and took me to my departure flight. Because my arrival was in 1 terminal and my departure was in another (both on AA BTW), I had to transfer using the airport tram. Even with the airline employee assistance, by the time I got to the gate, it was already boarding! But now they either want to take that option away or start charging for it?
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And they wonder why people hate flying?
 
Last edited by a moderator:
Needing prompt wheelchair assistance - depends when the request was made?
default_huh.png
(Is 6 months ago when I bought the ticket enough, or should I have made the request sooner?
default_huh.png
)

2 weeks ago, I had a connection on American Airlines at DFW. I had previously requested wheelchair assistance. The airline agent met me on the jetway and took me to my departure flight. Because my arrival was in 1 terminal and my departure was in another (both on AA BTW), I had to transfer using the airport tram. Even with the airline employee assistance, by the time I got to the gate, it was already boarding! But now they either want to take that option away or start charging for it?
default_huh.png


And they wonder why people hate flying?
Just to clarify...was it an airline employee that pushed your wheelchair, or a contracted service employee that the airline had to pay for?
 
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