Chicago metropolitan lounge foolishness

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Joined
Aug 27, 2002
Messages
7,001
Location
Chicago
I am select plus. Was initially denied guesting another traveler in who was traveling with me. I ended up calling guest rewards who spoke with the manager who had denied us entry. <employee names removed> If your guest is denied entry I suggest calling agr. They will speak by phone with stubborn employees.

I also sent a complaint in to Amtrak.


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Last edited by a moderator:
Or because it's Chicago?
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Last July, my wife and I were in the Chicago lounge on sleeper tickets. The desk person let us bring in my wife's cousin, who was not Amtrak ticketed, to visit with us while we passed the time.
 
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