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MD/DCFlyer

Amtrak points for joining NARP - delay

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I've joined NARPrail a month ago taking advantage of the increase points for joining offer.

 

However, the points never posted to my Amtrak account. E-mail and social media contacts with NARP are going unanswered.

 

What is the best way to contact them and inquire when the points are joing to post?

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The relevant folks will probably see this and be along shortly...

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NARP has to send the points requests to AGR in batches every so often. It's quite a manual process. It will go through, but it can take a while.

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That is a bit disappointing - one would presume that a group can deliver as promised. Considering that the increased points campaign was intended to increase membership by offering the extra points (exactly the decision I've made - I need those 1000 points for a redemption - it was either just buy them, or contribute to the advocacy group and do some good in the process), it does not give a very good imperssion of the advocacy group and its abilities across the board.

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