The category bonuses for the Chase Sapphire Preferred card are explained below. If this is not what you're receiving from Chase then the business may not be setup as a direct seller or the merchant code may be excluded or incorrectly assigned.
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You will earn 1 point for each $1 of Net Purchases. You will earn an additional 1 point for each $1 of Net Purchases made in any of the following categories: travel; dining - when you use your card at restaurants. Merchants who accept Visa/MasterCard credit cards are assigned a merchant code based on the kinds of products and services they sell. Chase groups similar merchant codes into categories for purposes of making rewards offers to you. Chase makes every effort to include all relevant merchant codes in its listed categories. However, even though a merchant or the items that it sells may appear to fit within a listed category, the merchant may not have a merchant code that falls within that category. Therefore, purchases with that merchant will not qualify for the stated rewards offer on category purchases. For more information about Chase rewards categories, see www.Chase.com/RewardsFAQs. You will also earn an additional 1 point for each $1 of airfare and hotel accommodation Net Purchases when you book at chase.com/ultimaterewards (for a total of 3 points). ("Net Purchases" are purchases of goods and services made by you or any authorized user on your account minus any returns or refunds, and do not include balance transfers, cash advances, cash-like charges such as travelers checks, foreign currency, and money orders, any checks that access your account, overdraft advances, interest, unauthorized or fraudulent charges, or fees of any kind, including an annual fee, if applicable.) You'll receive a 7% Annual Points Dividend on all new points earned on purchases made with your Chase Sapphire Preferred card during the previous year. ("Year" means, for your first year as a cardmember, the period beginning with your Enrollment Date through your billing cycle with a December closing date of that same year. For each year thereafter, "Year" means the twelve billing cycle period beginning the day after your billing cycle with a December closing date through your billing cycle with a December closing date of the next year.) Your 7% Annual Points Dividend will appear on your January or February billing statement. You will not earn the 7% Annual Points Dividend on new account bonus points, previous Annual Points Dividends awarded, or points transferred into your account. There is no maximum number of points that you can accumulate in the program. Bonus/Promotional offers may have a maximum accumulation. See Rewards Program Rules and Regulations which will be mailed after your account is established.
Q. What determines whether a merchant falls within a particular rewards category?
A. Merchants who accept Visa/MasterCard credit cards are assigned a merchant code which is determined by the merchant or its processor in accordance with Visa/Mastercard procedures based on the kinds of products and services they primarily sell. Chase groups similar merchant codes into categories for purposes of making rewards offers to you. Chase makes every effort to include all relevant merchant codes in its rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code that falls within that category. Therefore, purchases with that merchant will not qualify for the stated rewards offer on category purchases. Purchases submitted by you or the merchant through third-party payment accounts (e.g. PayPal), mobile or wireless card readers, online or mobile digital wallets, or similar technology (collectively, "Technology") will not qualify in a rewards category if the Technology is not set up to process the purchase in the rewards category.
Q. What types of merchants are in the travel category?
A. Merchants in the travel category include airlines, hotels, motels, timeshares, campgrounds, car rental agencies, cruise lines, travel agencies, discount travel sites, sightseeing activities, including sightseeing activities that take place on vehicles such as dinner cruises and tour buses, tourist attractions, and operators of trains, buses, taxis, limousines, ferries, toll bridges and highways, and parking lots and garages. Please note that some merchants that provide transportation and travel-related services are not included in this category; for example, real estate agents, websites or owners that rent properties, in-flight goods and services, merchants within airports, and merchants that rent trailers, trucks, and other vehicles for the purpose of hauling.
Q. What types of merchants are in the restaurants category?
A. Merchants in the restaurants category are merchants whose primary business is sit-down or eat-in dining, including fast food restaurants as well as fine dining establishments. Please note that some merchants that sell food and drinks located within larger merchants such as sports stadiums, hotels and casinos, theme parks, and department stores may not be included in this category.
