T
Traveler
Guest
I previously made a reservation for a sleeper car bedroom for the Empire Builder. Later I wanted to add a passenger to my room and ensure they are eligible for the bedroom's covered meals. I purchased my passenger's ticket via Amtrak's 1-800-USA-RAIL Customer Relations operator because of some other issues with fare prices.
The Customer Relations operator was aware that I wanted my passenger to take advantage of the bedroom's covered meals, but when I picked up my passenger's printed ticket today, it says it is a coach ticket. Should my passenger's ticket say bedroom and give the car and room number? Will the SCA or conductor hassle my passenger?
I ask all of you because I have heard three answers from three different Amtrak staff. My local Amtrak station clerk in Michigan told me I had to rebook my own reservation and incur a penalty for my passenger to have covered meals. The clerk's manager said my ticket and my new passenger's ticket just needed to be linked. The 1-800-USA-RAIL Customer Relations operator said linking was not required.
Who is right?
The Customer Relations operator was aware that I wanted my passenger to take advantage of the bedroom's covered meals, but when I picked up my passenger's printed ticket today, it says it is a coach ticket. Should my passenger's ticket say bedroom and give the car and room number? Will the SCA or conductor hassle my passenger?
I ask all of you because I have heard three answers from three different Amtrak staff. My local Amtrak station clerk in Michigan told me I had to rebook my own reservation and incur a penalty for my passenger to have covered meals. The clerk's manager said my ticket and my new passenger's ticket just needed to be linked. The 1-800-USA-RAIL Customer Relations operator said linking was not required.
Who is right?