darien-l
OBS Chief
I couple of weeks ago I booked 2 bedrooms on CZ EMY-DEN for myself and my brother using AGR points. It was a birthday present, so I sent him the ticket along with a nice card. A few days ago my wife expressed an interest in joining us, and I thought it would be no problem to add her to my compartment. Right? Wrong!
I just got off the phone with AGR, and was told that to add anyone to my compartment, ALL tickets for EVERYONE traveling on this reservation have to be returned and reissued, even if we're traveling in separate compartments. That makes no sense to me. Instead of issuing one more ticket, they want all the tickets back for some reason?! I'm now faced with an awkward prospect of asking my brother for his birthday present back...
Is what I was told correct or should I call and try my luck again?
I just got off the phone with AGR, and was told that to add anyone to my compartment, ALL tickets for EVERYONE traveling on this reservation have to be returned and reissued, even if we're traveling in separate compartments. That makes no sense to me. Instead of issuing one more ticket, they want all the tickets back for some reason?! I'm now faced with an awkward prospect of asking my brother for his birthday present back...
Is what I was told correct or should I call and try my luck again?