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Replying to Amtrak Voucher question

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Posted 08 January 2018 - 09:52 AM

Call and ask.

Posted 08 January 2018 - 03:09 AM

I cancelled a $685.00 round trip and was given the option to have $112.00 restored back to a credit card with the rest to a new voucher.

I elected to have all of it going to the voucher.

That same day, I booked a trip for $570.00

So the $112.00 is still on the voucher and Amtrak says that it is  "refundable."

What does this mean? 

Can i still have this money go back to the credit card or is this option gone since I initially refused it?  

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