KWD is staffed by volunteers who cannot sell you a ticket but there is a QT machine from which I usually pick up my tickets. For a future trip I am planning on boarding at ALN (no QT, no staff) a day ot two beforehand I'll stop at KWD and get my tickets
According to this Amtrak page, Alton station is ticketing-enabled from 6:30 a.m. to 4 p.m. 7 days a week, Rich (see my post to you here earlier).


