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Differences in Passenger Clientele by airport


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#1 Seaboard92

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Posted 04 October 2018 - 08:32 AM

I was flying a long haul flight two times in the last two weeks ORD-FRA and FRA-JFK and I observed something that I wonder if you guys have noticed for other airports.

The American passengers out of Chicago were mostly from the Midwest with a handful of people from the west coast, and east coast with connections. But on the whole everyone was very pleasant and were courteous of each other. From where I was everyone tried to not recline to the maximum so everyone had some degree of comfort. Helped others stow items in the overhead. And obeyed the flight attendant without question.

Meanwhile on the flight to the United States to New York was completely different. It seamed like everyone but a handful reclined the seats as far back as possible, moved items in the overhead so their items would be closer, and all around complained about everything. The passengers regularly argued with the crew over small things. One person thought they should be able to land with their seat fully reclined, another needed to finish a phone call while taxing, among many other things.

From my experience in Portland, OR origination/termination flights people tend to be excessively helpful, nice, and friendly.

So here is my question that I'm opening up for lively debate.

Do different airports have different clientele and how do they act generally? Is this brought on by a cultural surrounding of the city, region, or national level or is it the luck of the draw?
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#2 cpotisch

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Posted 04 October 2018 - 09:43 AM

I've had similar experiences. When I flew into NC and out of SC this summer (for camp), people seemed to be much friendlier. This was even the case with the TSA officers. A bunch of them even remarked on how much they loved my t-shirt. You NEVER experience stuff like that at JFK.


Edited by cpotisch, 04 October 2018 - 10:24 AM.

Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service, Downeaster w/ Great Dome
 
Wish List: Auto Train, Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome


#3 GBNorman

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Posted 04 October 2018 - 10:47 AM

Welcome to the world of "New Yawkers". I was born and raised around there. "Southern Gentleman" is a non-term.

On the rails, I can recall an incident a few years ago at Lorton when a Caddy pulled up five minutes after closing. Honking the distinctive Caddy horn, watching "heated" discussion, and someone making a certified jerk of themselves.

Meanwhile, back at Miami International last January, some NY'ers were less than nice about the crowds waiting for an oversold flight to ORD. They were boarded, and probably just as well.

Now what were passengers going to EWR doing on a flight to ORD? "Such a deal" they told me at MIA they got from one third party site or the other.

#4 jis

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Posted 04 October 2018 - 11:02 AM

Or out on a points run, the Traveler style :D - though in that case they would have done better boarding a flight to SFO :P



#5 AutoTrDvr

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Posted 04 October 2018 - 11:17 AM

Agreed, It pretty much reflects the culture where the airport is based.   But it isn't just about things like this.   I've always held the belief that people think much differently, often based on the culture of their geographic location,

 

One of the things I noticed when heading out to college in the Chicago area (from NY/NJ) is that people in the midwest handle "trust" a lot more differently than in the Northeast.  In the NY/NJ area, you start off not having the trust of others  and having to earn it... but once earned, it's difficult to lose, unless you really do something moronically stupid.  In the mid-west, you don't have to earn the trust, initially. You are trusted from the beginning.  But God help you if you ever lose that trust....

 

Things like that....


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#6 cpotisch

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Posted 04 October 2018 - 11:38 AM

One of the things I noticed when heading out to college in the Chicago area (from NY/NJ) is that people in the midwest handle "trust" a lot more differently than in the Northeast.  In the NY/NJ area, you start off not having the trust of others  and having to earn it... but once earned, it's difficult to lose, unless you really do something moronically stupid.  In the mid-west, you don't have to earn the trust, initially. You are trusted from the beginning.  But God help you if you ever lose that trust....

 

Things like that....

 

I experienced a similar especially trusting dynamic in NC. The employee from the camp who picked me and one other camper up from the airport (Asheville) was offered a plastic bag of free cherries from a random stranger in the terminal, which he accepted and ate happily. I can't imagine anyone in NY or NJ would accept cherries from a random stranger in an airport in a million years.


Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service, Downeaster w/ Great Dome
 
Wish List: Auto Train, Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome


#7 B757Guy

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Posted 04 October 2018 - 02:23 PM

Try being part of a NYC based flight crew the last 20 years! I have seen it all!


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I'm an airline pilot with a major US based carrier, and avid lover of trains since the very early days of Amtrak. I fondly recall GG1's zipping along the NEC, and sleeping in a slumbercoach on the Montrealer as a kid. I miss the old heritage cars, the GG1 and the original Budd Metroliners. The new equipment today simply doesn't have the same personality and elegance...


#8 BCL

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Posted 04 October 2018 - 02:53 PM

Not sure about the basic premise.  No area is monolithic and travelers are individuals with their own sense of what is or isn't appropriate.  On top of that, at airports you're inevitably going to be dealing with visitors from somewhere else.



#9 trainman74

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Posted 04 October 2018 - 04:22 PM

Many have observed the "miracle" that occurs on flights from Florida to New York, in which half the passengers need wheelchairs to get to the gate for departure -- but on arrival, they're in good enough shape to barge off the plane under their own power.
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#10 caravanman

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Posted 04 October 2018 - 06:35 PM

Maybe the flight departure times have more to do with passengers moods than the airport's location?

 

An early morning or late evening departure might make tired folk more inclined to recline, and if 90% are reclining, why decline to recline too?

 

Ed



#11 B757Guy

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Posted 04 October 2018 - 06:57 PM

I deal with the traveling public almost every week, and people are worse behaved now, then 20 years ago. I think this is partly because flying is simply not fun anymore, between cramped planes, TSA, etc. I also don't see it ever getting any better. It's controversial, but if we charged for overhead bin space, and did not serve alcohol on the plane or at the airport, it would go a ways to helping... Most of the issues I've had in the cabin, have been related to those two things.


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I'm an airline pilot with a major US based carrier, and avid lover of trains since the very early days of Amtrak. I fondly recall GG1's zipping along the NEC, and sleeping in a slumbercoach on the Montrealer as a kid. I miss the old heritage cars, the GG1 and the original Budd Metroliners. The new equipment today simply doesn't have the same personality and elegance...


#12 BCL

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Posted 04 October 2018 - 07:26 PM

I deal with the traveling public almost every week, and people are worse behaved now, then 20 years ago. I think this is partly because flying is simply not fun anymore, between cramped planes, TSA, etc. I also don't see it ever getting any better. It's controversial, but if we charged for overhead bin space, and did not serve alcohol on the plane or at the airport, it would go a ways to helping... Most of the issues I've had in the cabin, have been related to those two things.

 

I haven't personally witnessed an alcohol related issue that was serious, but I would say that the smoothest boarding I've experienced was on Spirit.  The charge for a carry-on bag and a strict adherence that only paid carry-on meant there were maybe 10 pieces on the entire flight and nobody fighting over space.  Also few were standing in the aisles loading the bins, nor hunting around the cabin for available bin space.



#13 cpotisch

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Posted 05 October 2018 - 10:34 AM

 

I deal with the traveling public almost every week, and people are worse behaved now, then 20 years ago. I think this is partly because flying is simply not fun anymore, between cramped planes, TSA, etc. I also don't see it ever getting any better. It's controversial, but if we charged for overhead bin space, and did not serve alcohol on the plane or at the airport, it would go a ways to helping... Most of the issues I've had in the cabin, have been related to those two things.

 
I haven't personally witnessed an alcohol related issue that was serious, but I would say that the smoothest boarding I've experienced was on Spirit.  The charge for a carry-on bag and a strict adherence that only paid carry-on meant there were maybe 10 pieces on the entire flight and nobody fighting over space.  Also few were standing in the aisles loading the bins, nor hunting around the cabin for available bin space.

 

Boarding may be somewhat efficient, but I will go to extraordinary ends to avoid Spirit. The waiting area has always been completely overcrowded. The staff are rude and unhelpful. The seats are cramped. One time during the onboard safety demonstration, one of the Flight Attendants intentionally dumped a pile of oxygen masks on one of the passengers. She could have put that pile on the ground, but no, being Spirit she specifically chose to dump them in a passenger's lap for safekeeping during the demonstration.
 
I hate Spirit so much. :angry:


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Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service, Downeaster w/ Great Dome
 
Wish List: Auto Train, Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome


#14 Seaboard92

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Posted 05 October 2018 - 11:00 AM

It's funny I love Spirit. I always find a fun loving crew, clean aircraft, and easy boarding process. And no one reclines into you which is lovely.
View my pictures at http://trainboy1.rrpicturearchives.net
Amtrak Routes I've riden: Silver Star(NYP-ORL), Silver Meteor(KIS-NYP),Carolinian(CLT-NWK), Palmetto (FLO-NYP), Acela(WAS-NYP), NE Regional(WBG-RVR), Pacific Surfliner(SAN-OSD), Piedmont(CLT-SAL), Crescent(NYP-CLT), Cardinal (WAS-CHI), Capitol Limited (CHI-WAS), Cascade (PDX-SEA)
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#15 Bob Dylan

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Posted 05 October 2018 - 11:15 AM

If you go to Europe dont ride Ryan Air!

They're the ones who proposed Pay Toliets and taking seats out so the passengers could be "Strap Hangers", just like on Subways and Commuter Rail!😥
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#16 Devil's Advocate

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Posted 05 October 2018 - 11:38 AM

I deal with the traveling public almost every week, and people are worse behaved now, then 20 years ago. I think this is partly because flying is simply not fun anymore, between cramped planes, TSA, etc. I also don't see it ever getting any better. It's controversial, but if we charged for overhead bin space, and did not serve alcohol on the plane or at the airport, it would go a ways to helping... Most of the issues I've had in the cabin, have been related to those two things.


I'm having a difficult time following the logic of your post. Things are worse today than before, but we if we just turn the screws a little tighter in the same direction, then things will get better again? If we want flying to return to the much more relaxed and enjoyable flying experience from 20 years ago then maybe we should revert to the much more relaxed rules and regulations from 20 years ago. I realize that a more relaxed attitude toward modern travel may be hard sell to worrywart homebodies, but for those of us who travel regularly it would be a welcome change indeed.


Edited by Devil's Advocate, 05 October 2018 - 12:08 PM.

.


#17 jis

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Posted 05 October 2018 - 11:43 AM

Ryan Air has an odd way of seeking publicity by publishing what amount to total BS. :wacko:

 

As for mundane issues of unsavory passenger behavior.... all of that will go away if we simply stopped flying altogether too. :help:


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#18 cpotisch

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Posted 05 October 2018 - 01:16 PM

It's funny I love Spirit. I always find a fun loving crew, clean aircraft, and easy boarding process. And no one reclines into you which is lovely.

Hmm. In that case I guess the real question is whether you've always gotten incredibly lucky on Spirit or if I've been incredibly unlucky when I've flown Spirit...

 

You know, either way, I still hate Spirit. ;)


Edited by cpotisch, 05 October 2018 - 01:17 PM.

Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service, Downeaster w/ Great Dome
 
Wish List: Auto Train, Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome


#19 B757Guy

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Posted 05 October 2018 - 05:13 PM

 

I deal with the traveling public almost every week, and people are worse behaved now, then 20 years ago. I think this is partly because flying is simply not fun anymore, between cramped planes, TSA, etc. I also don't see it ever getting any better. It's controversial, but if we charged for overhead bin space, and did not serve alcohol on the plane or at the airport, it would go a ways to helping... Most of the issues I've had in the cabin, have been related to those two things.


I'm having a difficult time following the logic of your post. Things are worse today than before, but we if we just turn the screws a little tighter in the same direction, then things will get better again? If we want flying to return to the much more relaxed and enjoyable flying experience from 20 years ago then maybe we should revert to the much more relaxed rules and regulations from 20 years ago. I realize that a more relaxed attitude toward modern travel may be hard sell to worrywart homebodies, but for those of us who travel regularly it would be a welcome change indeed.

 

 

It's been a known fact that alcohol is one of the main factors in air rage cases. I've seen it many times. The relaxed rules and regulations of 20 years ago are gone forever. This isn't about tightening the screws, it's about dealing with the conditions of air travel today, which are never going to go back to the "good ole days," sadly....


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I'm an airline pilot with a major US based carrier, and avid lover of trains since the very early days of Amtrak. I fondly recall GG1's zipping along the NEC, and sleeping in a slumbercoach on the Montrealer as a kid. I miss the old heritage cars, the GG1 and the original Budd Metroliners. The new equipment today simply doesn't have the same personality and elegance...


#20 Seaboard92

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Posted 06 October 2018 - 02:34 PM

It's funny I love Spirit. I always find a fun loving crew, clean aircraft, and easy boarding process. And no one reclines into you which is lovely.

Hmm. In that case I guess the real question is whether you've always gotten incredibly lucky on Spirit or if I've been incredibly unlucky when I've flown Spirit...
 
You know, either way, I still hate Spirit. ;)

The big key to Spirit is having the right mindset. Always remember you get what you pay for. And with that in mind it isn't bad
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View my pictures at http://trainboy1.rrpicturearchives.net
Amtrak Routes I've riden: Silver Star(NYP-ORL), Silver Meteor(KIS-NYP),Carolinian(CLT-NWK), Palmetto (FLO-NYP), Acela(WAS-NYP), NE Regional(WBG-RVR), Pacific Surfliner(SAN-OSD), Piedmont(CLT-SAL), Crescent(NYP-CLT), Cardinal (WAS-CHI), Capitol Limited (CHI-WAS), Cascade (PDX-SEA)
Steam Engines I've worked behind: Norfolk & Western No. 611; Nickel Plate Road No. 765; Southern Pacific No. 4449
 




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