Posted 09 July 2018 - 09:10 AM
Why? Both of the agents told him correctly (he's allowed to trade three upgrade coupons for three companion coupons.) The only thing that's against the rules is selling them.
I'm just skeptical of Amtrak agents because in the past we've gotten the same nonsense information from multiple agents and then found out too late that it was wrong.
Then what would calling a third agent do? Theoretically, if Amtrak agents are giving nonsense information, then it wouldn't matter how many times we called. (There's also the thing that most agents, most of the time, give correct information. We hear about the ones that don't because that's when people complain; very few people will write in noting how their agent was correct.)
Also, there's no reason to call when the coupon restrictions never mention trading. They explicitly allow transferring it to a family member or friend, and only prohibit buying or selling the ticket. There's nothing gained in calling in for a third time (unless you're calling in to redeem the coupon, in which case I'd just mention that you got it from a friend if they ask how you got it.)
Fair enough. Point taken.
Routes Traveled: Silver Meteor, Silver Star, Crescent, Lake Shore Limited, California Zephyr, Sunset Limited, Texas Eagle, Ethan Allen Express, Empire Service, Maple Leaf, Adirondack, Acela Express, Northeast Regional, Keystone Service
Wish List: Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome, Downeaster