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asm.transitdocs.com down?


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#1 Guest_asm.transitdocs.com down?_*

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Posted 12 June 2018 - 11:38 PM

I use this website to track all Amtrak train in the US. It has not been working for a while and I was wondering if anyone knows why it is down.

#2 bmjhagen9426

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Posted 13 June 2018 - 12:08 AM

From what I hear, it is partially due to the issues with stale data.


Trains taken (US): Coast Starlight, San Joaquins, Empire Builder, Southwest Chief, Hoosier State, California Zephyr, Sunset Limited, SP4449 excursion 2015
Current Amtrak mileage: 37099 miles


#3 cpotisch

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Posted 13 June 2018 - 05:53 AM

As bmjhagen9426 said, the source data from Amtrak hasn't been updating reliably. The same issue occurs on the amtrak.com track-a-train.


Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service
 
Wish List: Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome, Downeaster

#4 bmjhagen9426

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Posted 13 June 2018 - 06:02 AM

An important fact to consider is that whenever Track a Train is not working, Transit Docs also stops working, as the latter gets its data from the former.


Trains taken (US): Coast Starlight, San Joaquins, Empire Builder, Southwest Chief, Hoosier State, California Zephyr, Sunset Limited, SP4449 excursion 2015
Current Amtrak mileage: 37099 miles


#5 cpotisch

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Posted 13 June 2018 - 06:41 AM

An important fact to consider is that whenever Track a Train is not working, Transit Docs also stops working, as the latter gets its data from the former.

Sadly there's not much they can do about that. And ASM has worked really reliably for me over the past year or two, so I'm not complaining much. It's a free site and it's easy to use, and usually pretty reliable, so I'm not complaining.  :)


Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service
 
Wish List: Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome, Downeaster

#6 Guest_Guest_*

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Posted 13 June 2018 - 12:02 PM

I understand the data is stale, but what cause that?

#7 AlamoWye

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Posted 13 June 2018 - 12:17 PM

Seems to be working fine right now.



#8 acelafan

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Posted 13 June 2018 - 01:30 PM

The data feed from Amtrak was not updating from Monday around 8:30 AM to today around 7:45 AM.  It kept providing the same data.  I don't know why it didn't update and why it took Amtrak so long to fix it.  It may not be monitored robustly on their side.  Or, maybe it was a severe problem.  Who knows?


ASMAD - Has your train been running on time?

 

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#9 PVD

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Posted 13 June 2018 - 01:40 PM

Since train status and 800 number ivr were both updating, nobody was actually without the most important information. I enjoy the map format and the added info it presents, but I was on trains all day Monday, and we (the passengers) did have access to the most important info.



#10 Lonestar648

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Posted 13 June 2018 - 03:11 PM

The site is back up.  Looks to be working properly.



#11 cpotisch

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Posted 13 June 2018 - 04:49 PM

Yep. Working great for me.


Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service
 
Wish List: Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome, Downeaster

#12 Guest_Guest_*

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Posted 13 June 2018 - 06:25 PM

Working for me also. Thanks guys



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