Posted 28 May 2018 - 10:01 AM
Just got back from our trip to Omaha. The Capitol Ltd was the first and last legs of our trip to and from CHI. While we received good service from Cliff, Marquese and the dining car staff; moral among the crew was low. With the discontinuance of hot meal service, some FSA's and the chef will be reassigned but several employees advised that they will be given furloughs. Fifteen employees are affected by the dining car closures. It is a terrible situation when hard working employees that are just trying to feed their family are put out of work. Several of these folks (including those in the Acela Lounge) asked the rail passengers if they would send letters to customer service and Amtrak corporate in support of the workers. We intend to join the voice of reason by writing, emailing Amtrak and voicing our displeasure. Our message will complement the onboard service people while informing that we will no longer ride the Capitol or Lake Shore Ltd without meal service. I ask that all forum members do the same. If the push back is large enough maybe we can make a difference.
You can express displeasure all you want but a boycott to me not only will not work it will only make things worse and possible could lead to the LSL and CL being canceled. You might not care but I certainly would be angry if that happened. It's bad enough without the Broadway but imagine getting from the East Coast to Chicago without these trains too.
I HIGHLY doubt that a boycot is going to get those two trains cancelled. In order to get the CL and LSL cancelled, ridership would have to drop so severely and over such a long period that management would see it as unsalvageable. I think it’s vastly more likely that Anderson would see that this change had an adverse effect to ridership, and might figure out that contemporary dining was not a good idea. I’m not saying that’s going to happen, but it sure seems more realistic than a train off.
And the current situation isn’t “bad enough as it is”. There are three trains operating between the East Coast and Chicago - one of which runs direct to your home town, and the other two are an easy connection away. And for someone who’s apparently really concerned about route cancellations between the East Coast and Chicago, you sure seem to want to kill the Cardinal.
Edited by cpotisch, 28 May 2018 - 04:57 PM.
Thirdrail7, Seaboard92 and dogbert617 like this
Routes Traveled: Silver Meteor, Silver Star, Crescent, Lake Shore Limited, California Zephyr, Sunset Limited, Texas Eagle, Ethan Allen Express, Empire Service, Maple Leaf, Adirondack, Acela Express, Northeast Regional, Keystone Service
Wish List: Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome, Downeaster