For years, the Metropolitan Transportation Authority told us that rising ridership and overcrowding were to blame. Yet ridership actually stayed mostly flat from 2013 to 2018 as delays rose, and the authority recently acknowledged that overcrowding was not at fault.
Instead, two decisions made by the M.T.A. years ago — one to slow down trains and another that tried to improve worker safety — appear to have pushed the subway system into its current crisis. And there’s no easy fix.
A very good explanation of how seemingly innocuous single decisions pile up on each other to wreck a system into an unfixable mess.
Of course, when the managers have little understanding of what they are managing, and don;t know enough to know that they are ignorant and should therefore tread carefully, and bravely go forth making decisions, things don;t work out too well, as expected.
Failure of management caused by lack of knowledge and competence appears to be playing a major role in the fiasco that is the NY Subway System. But when the fox is guarding the hen house, who is going to take responsibility for progressively more missing hens?
Edited by jis, 15 May 2018 - 12:18 PM.