I purchased a saver fare ticket in 21 Texas Eagle. Now I decided to upgrade it roomette & called up Amtrak- the agent said- Saver fares cannot be upgraded to superliner roomette. If I do upgrade then he will have to charge a 25% cancellation fee + the roomette's current fare. Is this correct? It doesn't sound right- Does anyone in the forum knows about this recent changes?
The agent said he has been w/ Amtrak for 7 years so he knows saver fares cannot be upgraded. I'm having hard time believing that. I did upgrade last time in 2014 and din't have this issue, but back then Amtrak didn't charge a 25% cancellation fee on saver fares after 24 hrs of booking.
My question is- is there a way to get that upgrade by paying the current price or cheaper but not pay an extra 25% (as cancellation fee)?