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Staffed to Unstaffed Stations Master Thread


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#21 Thirdrail7

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Posted 09 May 2018 - 03:37 AM

Quite of a few of the stations that are losing their staffs are under review for train side, baggage lite service.


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#22 Lonestar648

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Posted 09 May 2018 - 09:18 AM

Any details of what "Baggage Lite" would involve surface yet?



#23 TiBike

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Posted 09 May 2018 - 11:54 AM

Bikes?

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#24 neroden

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Posted 09 May 2018 - 12:00 PM

[t-quote name="Thirdrail7" post="753296" timestamp="1525855066"]
Quite of a few of the stations that are losing their staffs are under review for train side, baggage lite service.[/t-quote]
Good.

It's still absurd for *Cincy* to lose staffing. This is not some small town. The only reason it has low ridership is the damn three-a-week nonsense; get the Cardinal daily and watch it boom.
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#25 dogbert617

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Posted 11 May 2018 - 11:39 PM

I remember when I was very briefly in Elkhart, IN earlier this year and walked around its downtown, there was a note that the station house is unlocked during hours the station has Amtrak trains arriving and leaving that station. Which are Capitol Limited(Chicago-DC), and Lake Shore Limited(Chicago-Boston-NYC). So I get the sense that this station was a volunteer station where a caretaker opens up and closes that station, during hours Amtrak trains serve Elkhart. Station looked historic, and in nice shape btw.



#26 PaulM

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Posted 12 May 2018 - 09:03 AM

Quite of a few of the stations that are losing their staffs are under review for train side, baggage lite service.

 

Would this be in addition to eliminating existing baggage lite service? Fort Madison (FMD) has had track side baggage service for several years on weekends when it is not staffed.  When I went to book FMD to LMY May 19 (a Saturday), it said no baggage.

 

So why didn't they do this review before eliminating the service?



#27 cpotisch

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Posted 12 May 2018 - 09:29 AM

 

Quite of a few of the stations that are losing their staffs are under review for train side, baggage lite service.

 

Would this be in addition to eliminating existing baggage lite service? Fort Madison (FMD) has had track side baggage service for several years on weekends when it is not staffed.  When I went to book FMD to LMY May 19 (a Saturday), it said no baggage.

 

So why didn't they do this review before eliminating the service?

 

'Cause they didn't think it would make sense for that station? 


Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service
 
Wish List: Cardinal, CONO, Empire Builder, Southwest Chief, Crescent (overnight), Adirondack w/ Great Dome, Downeaster

#28 Thirdrail7

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Posted 12 May 2018 - 09:42 AM

 

Would this be in addition to eliminating existing baggage lite service? Fort Madison (FMD) has had track side baggage service for several years on weekends when it is not staffed.  When I went to book FMD to LMY May 19 (a Saturday), it said no baggage.

 

So why didn't they do this review before eliminating the service?

 

 

 

In FMD's case, maybe they did do the review prior to eliminating the service. Maybe they looked at the current operation and decided it was no longer worth it and targeted it for elimination. The same goes for GRV. After watching baggage lite in action for a few months, they cancelled it.

 

As for the rest of the stations under consideration, I personally(please note the use of the word "personally") believe it won't occur. The problem is there is little "hard" revenue appearing from the checked bags and there are quite a few top people that question the wisdom of even having an operational baggage car fleet, wondering aloud if it would be better to treat them like the HHP-8s (if you catch my drift.) I don't think that will happen, but the reality of the situation is it largely irrelevant if baggage lite is available or will become available.  Staffing costs and costs (particularly on the LD service line network) must be cut...and that means now. So, goodbye staff and you guys can figure if baggage lite will work on your own time.

 

Revenue trumps ridership!!!!!!


Edited by Thirdrail7, 12 May 2018 - 09:44 AM.

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#29 Philly Amtrak Fan

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Posted 12 May 2018 - 10:39 AM

An article on Mattoon, IL losing its ticket staff ... about 30 years ago.

 

https://csanders429....ices-will-fail/


Edited by Philly Amtrak Fan, 12 May 2018 - 10:41 AM.

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#30 AmtrakLKL

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Posted 15 May 2018 - 08:57 AM

Texarkana, TX will begin limited train-side checked baggage and bike service today. 



#31 Bob Dylan

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Posted 15 May 2018 - 08:59 AM

Texarkana, TX will begin limited train-side checked baggage and bike service today. 

Who is gonna do it since the Station is becoming unstaffed, the Conductors???
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#32 cpotisch

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Posted 15 May 2018 - 09:24 AM

Maybe they'll start hiring baggage car attendants. I'm kind of joking but kind of not.  :P


Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service
 
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#33 Thirdrail7

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Posted 15 May 2018 - 08:57 PM

 

Who is gonna do it since the Station is becoming unstaffed, the Conductors???

 

 

nodding.gif


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#34 TiBike

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Posted 15 May 2018 - 11:32 PM

I take it as a positive development. Once it's established that passengers are as capable of handing up bikes and baggage as Amtrak employees, there's no reason not to take bikes and baggage at every station.

 

Want to avoid double spotting? Accept the bags and bikes into the lower level of a coach – where they put "carry on" bags anyway – and transfer to a baggage car later, at a station where there's an employee, likely with a motorised cart.

 

Too much work or too much dwell time required? Start charging $20 per bag per segment, as with bikes.


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Shinkansen • TranzAlpine (NZ) • Northern Explorer (NZ) • Coastal Pacific (NZ) • Great Southern Rail Overland (Oz) • Tze-Chiang Limited (ROC) • Thello Venice-Paris

#35 Thirdrail7

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Posted 16 May 2018 - 04:35 PM


Too much work or too much dwell time required? Start charging $20 per bag per segment, as with bikes.

 

 

Please don't give them any ideas or you'll have to pay for air conditioning on the train!


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#36 cpotisch

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Posted 16 May 2018 - 04:39 PM

 


Too much work or too much dwell time required? Start charging $20 per bag per segment, as with bikes.

 

 

Please don't give them any ideas or you'll have to pay for air conditioning on the train!

 

You shouldn't have said that! They're now charging $1 per degree per minute!


Edited by cpotisch, 16 May 2018 - 04:39 PM.

Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service
 
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#37 Thirdrail7

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Posted 13 June 2018 - 05:58 PM

Quite of a few of the stations that are losing their staffs are under review for train side, baggage lite service.

 

Even though the website has a weird way of showing it, Charlestown, WV (CHW) and Cincinnati, OH (CIN) will offer baggage lite service. Bikes are included.

 

The thing is, the website doesn't really reflect it unless you search. If you go to CIN's page, you'll get this:

 

Amtrak Express shipping not available
    Checked baggage service available
    No checked baggage storage
    Bike boxes not available

    The number of bike boxes available in the station is limited. For further assistance, please call 1-800-USA-RAIL.
    No baggage carts
    Ski bags not available
    No bag storage

    Baggage storage is an area where passengers may store their bags, equivalent to "left luggage" in Europe. A storage fee may apply.
    Shipping boxes not available
    No baggage assistance

    Free passenger assistance, including baggage-handling and courtesy wheelchairs where available, is provided by station staff.

 

However, when you click on the the advisory regarding the window closing you'll get this:

 

Checked Baggage

    Train side checked baggage and bike service will be in effect seven days a week. Passengers will obtain baggage checking supplies in the station, attach them to their baggage or bike and bring them to the baggage car on the train.
    Caretakers will be available to answer questions, if needed.

 

CHW's page is even worse. Behold:

 

Amtrak Express shipping not available
   No checked baggage service
    No checked baggage storage
    Bike boxes not available

    The number of bike boxes available in the station is limited. For further assistance, please call 1-800-USA-RAIL.
    No baggage carts
    Ski bags not available
    No bag storage

    Baggage storage is an area where passengers may store their bags, equivalent to "left luggage" in Europe. A storage fee may apply.
    Shipping boxes not available
    No baggage assistance

    Free passenger assistance, including baggage-handling and courtesy wheelchairs where available, is provided by station staff.

 

When you click on the advisory regarding the window closing, you get this:

 

Checked Baggage

    Train side checked baggage and bike service will be in effect seven days a week. Passengers will obtain baggage checking supplies in the station, attach them to their baggage or bike and bring them to the baggage car on the train.
    Caretakers will be available to answer questions, if needed.

 

Both stations offer baggage lite but one station says they offer checked baggage while the other one does not. Perhaps they haven't finished the updates.


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#38 TiBike

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Posted 13 June 2018 - 07:02 PM

    Bike boxes not available

 

 

    The number of bike boxes available in the station is limited. For further assistance, please call 1-800-USA-RAIL.
 

-- snip --

 

    No bag storage

    Baggage storage is an area where passengers may store their bags, equivalent to "left luggage" in Europe. A storage fee may apply.
 

-- snip --

 

Checked Baggage

    Train side checked baggage and bike service will be in effect seven days a week. Passengers will obtain baggage checking supplies in the station, attach them to their baggage or bike and bring them to the baggage car on the train.

 

So you can and can't store luggage. And you can and can't get bike boxes. But you probably don't need a bike box anyway, because you can roll it up, unless someone reads it differently. I think the "not quite done yet" hypothesis is the valid one  :)


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Shinkansen • TranzAlpine (NZ) • Northern Explorer (NZ) • Coastal Pacific (NZ) • Great Southern Rail Overland (Oz) • Tze-Chiang Limited (ROC) • Thello Venice-Paris

#39 the_traveler

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Posted 13 June 2018 - 08:05 PM

“Available 7 days a week”?

:huh:

The Cardinal only operates 3 days a week!:wacko:
Take it easy .......

Take the train instead and enjoy the ride!

The view is much better at 3 feet than it is at 30,000 feet!

#40 bmjhagen9426

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Posted 14 June 2018 - 10:32 PM

“Available 7 days a week”?

:huh:

The Cardinal only operates 3 days a week! :wacko:

My guess is that Amtrak does a lot of copy-and-paste when it comes to writing up destaffing notice.

 

In other news, despite Amtrak's recent station employee layoffs, people have been very vocal about the loss of station staff.


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