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Amtrak's New "Fresh Choices" Dining on CL & LSL


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#1341 Manny T

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Posted 09 June 2018 - 05:49 PM

 

Ryan thank you. But that's Soylent; richierich was recommending Soylent GREEN.

That's a bird of a different feather.

Just so you know, Soylent gets its name from Soylent Green.

 

Honestly, I don't think so. I think both take their name from a sci-fi novel that featured a soy and lentil product named Soylent. In the movie, the product's name is Soylent Green, and it's made from humans (a bit of false advertising, like Amtrak's "light" and "contemporary" as applied to its boxed meals.)



#1342 cpotisch

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Posted 09 June 2018 - 06:31 PM

 

 

Ryan thank you. But that's Soylent; richierich was recommending Soylent GREEN.

That's a bird of a different feather.

Just so you know, Soylent gets its name from Soylent Green.

 

Honestly, I don't think so. I think both take their name from a sci-fi novel that featured a soy and lentil product named Soylent. In the movie, the product's name is Soylent Green, and it's made from humans (a bit of false advertising, like Amtrak's "light" and "contemporary" as applied to its boxed meals.)

 

Turns out it's a combination of the two. From the Soylent wikipedia page:

"Soylent is named after a food in Harry Harrison's 1966 science fiction novel Make Room! Make Room! In the novel, most types of soylent are made from soyaand lentils. The word also evokes the 1973 film adaptation Soylent Green, in which the eponymous food is made from human remains—something of a joke, since in reality people are made of Soylent (at least those who consume Soylent).[11] Rhinehart also says he chose the name, with its morbid associations, to pique curiosity and deeper investigation, since the name is clearly was not chosen with a traditonally "flashy" marketing scheme in mind."


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#1343 RichieRich

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Posted 09 June 2018 - 06:42 PM

Some people "got it"! Aren't you sick of people that go to FatBurger, order the Triple Bacon & Cheese Burger, then complain that the "nutrition info" wasn't printed on the front door! lol Lol LOL Like I said - if your dainty digestive system is that sensitive...you shouldn't be eating in public! Pack your own "food"... or "crackers"!!! Would soylent green from fat people be higher in calories then from skinny people ??? Makes you go "hmmmmm". LOL  Off topic, but you gotta admit that movie, with "assisted suicide" was way ahead of its time!


Edited by RichieRich, 09 June 2018 - 06:47 PM.


#1344 Chey

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Posted 09 June 2018 - 07:00 PM

I understand the disappointment of losing a particular service or experience that you loved. To that extent, Amtrak has let you down. That's not true for everyone, though – that's the main point I'm trying to make. There are plenty of minuses, but there are pluses too. The question Amtrak has to answer going forward is whether, on the whole, the net result is positive or negative.


Looks like a godsend to me! I can put aside the higher-carb offerings for later, take the high-protein and high-fiber offerings together. I know it's hard for those who liked the old menu - but it never worked for people like me. And the quality looks like a BIG improvement. I've said before I didn't think the old menus were that great.

All I can say to those who hate the changes is, I always depended on the food I brought with me to see me through, you can be resourceful as well. I know it sucks, I had to do it too. But it can be done and it's only two lines, at least for now.
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#1345 pennyk

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Posted 09 June 2018 - 07:03 PM

Gentle Reminder:  Please try to stay on topic (New menu options on CL and LSL) and be respectful.  Also try to remember that we are all different and we all have different likes and dislikes regarding food.  Thank you.  


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Amtrak miles: 246,317; Routes: Silver Meteor, Champion, Silver Star, Auto Train, Capitol Limited, Empire Builder, Lakeshore Limited, Adirondack, Vermonter, Cardinal, California Zephyr, Coast Starlight, Texas Eagle, Missouri River Runner, Acela Express, Southwest Chief, Cascades, Crescent, City of New Orleans, Hiawatha Service, Maple Leaf, Keystone Service, NE Regional, Downeaster, Piedmont, Carolinian, Lincoln Service, Autumn Express 2013, 2015, 2016, 2017, Empire Service, Sunset Limited, San Joaquin, Capitol Corridor, Pennsylvanian, Illinois Zephyr, Carl Sandburg, Ethan Allen Express, AEM-7 Excursion, Pacific Surfliner, Palmetto.  VIA miles: 4,584; Routes: The Canadian, Ocean; Alaska RR Denali Star: 356 miles


#1346 Thirdrail7

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Posted 10 June 2018 - 01:31 AM

Okay--fair enough, TiBike. :)

 

In a sense, Amtrak's whole existence has been an experiment--perhaps that is why things have constantly changed there, sometimes for the better, sometimes for the worse.

 

I think where they fall down is in not asking for passenger feedback, which makes it look like they don't care about the people who keep them going.

 

They are supposed to review this operation prior to fall. I would think passenger feedback would be a part of the process. We should wait and see if PVD or any of  the other riders get a survey or receive a phone call.


Edited by Thirdrail7, 10 June 2018 - 01:31 AM.

They say laughter is the best medicine. Obviously they never posted on AU.


#1347 Lonestar648

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Posted 10 June 2018 - 02:17 AM

I remember a time several years ago that several Amtrak managers got on the CL in Pittsburgh interviewing everyone in the Dining Car on their overall experience on the CL and in the sleeper. 



#1348 AmtrakBlue

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Posted 10 June 2018 - 04:28 AM

Okay--fair enough, TiBike. :)
 
In a sense, Amtrak's whole existence has been an experiment--perhaps that is why things have constantly changed there, sometimes for the better, sometimes for the worse.
 
I think where they fall down is in not asking for passenger feedback, which makes it look like they don't care about the people who keep them going.

 
They are supposed to review this operation prior to fall. I would think passenger feedback would be a part of the process. We should wait and see if PVD or any of  the other riders get a survey or receive a phone call.
I’ve read Amtrak has people on both the CL & LSL getting feedback on the new meals/experience.

#1349 benale

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Posted 10 June 2018 - 07:16 AM

One hot item should have been kept on the menu for all meals,or at least sleeper passengers should be given a voucher for a microwaved meal in the cafe car. What the hell was Anderson thinking?...like he didnt expect overwhelming negative feedback to this obvious downgrade? Even worse the price of sleepers had not gone down.
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#1350 amtrakpass

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Posted 10 June 2018 - 07:59 AM

"Ive read Amtrak has people on both the CL & LSL getting feedback on the new meals/experience"

From just the sleeper passengers or are they walking through the coaches asking how they like not having anything but the cafe car menu available and being locked out of the new lounge car?

I'm happy however they can improve the sleeping car experience but the majority of people travel coach and I hope the quality of their trip is being considered too.
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#1351 jis

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Posted 10 June 2018 - 08:38 AM

Ironically, hot meals delivered in frozen form that are nuked/convection ovened before delivery are easier to handle (read overages are easier to use on a later train, within limits of course) for hard to guess numbers for inventory, than fresh food. There is a reason that the burgers in the Cafe don't come with lettuce and tomato and such.

 

I think pre-ordering facility extended to Coach passengers would be able to address that issue and then all could have fresh and some hot meals too, if Amtrak chooses to go that way.

 

I am now starting to read reports in the Amtrak Fans group on Facebook about from several passengers on the LSL and CL who appear to have liked the new fare. So the verdict on it is not as unequivocally negative as one would guess hearing about it from most railfans. But as we know tastes vary, so this was to be expected.


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#1352 willem

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Posted 10 June 2018 - 08:57 AM

You're being needlessly literal.

 

Words have meaning. It is incumbent on the writer to say what he or she means, not to expect that the reader will mentally edit the writing to the author's intention.

 

Of course, "contemporary and fresh dining choices" is an abomination of word usage.



#1353 Ryan

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Posted 10 June 2018 - 11:09 AM

There isn’t any mental editing needed. He made a cultural reference to both a popular movie and a current food product.

(Hint: he wasn’t literally suggesting that the people eat nothing but Soylent)
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#1354 bretton88

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Posted 10 June 2018 - 01:41 PM

One hot item should have been kept on the menu for all meals,or at least sleeper passengers should be given a voucher for a microwaved meal in the cafe car. What the hell was Anderson thinking?...like he didnt expect overwhelming negative feedback to this obvious downgrade? Even worse the price of sleepers had not gone down.

We have a pretty good idea what he was thinking: keep it really simple to start and then add to it as things get sorted out. Now whether it was the right move to strip everything down like that is what is up for debate.


If I won the lottery, I'd probably build a passenger from nowhere to nowhere.


#1355 Lonestar648

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Posted 10 June 2018 - 02:25 PM

In these type of inquiries, too many times those doing the interviewing hear what they want to hear and miss critical points sometimes listed on written forms.  Are they looking for support of their concept or are they looking to improve the passenger experience?  Guess we will know once we hear from those who have been doing the experience since the first of June.  



#1356 cpotisch

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Posted 10 June 2018 - 02:51 PM

redacted 


Edited by cpotisch, 10 June 2018 - 06:05 PM.

Routes Traveled: Silver Meteor, Silver Star, CrescentLake Shore LimitedCalifornia Zephyr, Sunset Limited, Texas EagleEthan Allen Express, Empire Service, Maple Leaf, AdirondackAcela Express, Northeast RegionalKeystone Service, Downeaster w/ Great Dome
 
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#1357 jis

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Posted 10 June 2018 - 03:18 PM

 

In these type of inquiries, too many times those doing the interviewing hear what they want to hear and miss critical points sometimes listed on written forms.  Are they looking for support of their concept or are they looking to improve the passenger experience?  Guess we will know once we hear from those who have been doing the experience since the first of June.  

With these kinds of things, I've found that those "out in the field" are just there to give the impression that management cares about what the customer thinks, and the actual data collected is totally ignored. Every once in a while there's an actual good faith effort to improve the experience and listen to customers, but I feel like this isn't one of those times.

 

What evidence do you have so far to support your feeling regarding the feedback from the food service from the field? I am not talking of the extremely loud protestations from the known rail enthusiasts, but feedback from run of the mill every day passengers.


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#1358 neroden

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Posted 10 June 2018 - 04:12 PM

Cpotisch has a lot of experience with this type of fake feedback collection.  :-(


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#1359 Ryan

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Posted 10 June 2018 - 05:23 PM

I’d be interested in hearing about that vast experience.
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#1360 AmtrakBlue

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Posted 10 June 2018 - 06:00 PM

I’d be interested in hearing about that vast experience.

Especially for a 16 year old


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