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Amtrak store at CUS is open again?


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#41 Thirdrail7

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Posted 12 May 2018 - 03:46 PM

There are staffing issues  and no one knows for sure if the new regime will finance a staff for the store at a time when they are cutting staffed stations. 

 

Stay tuned.


Edited by Thirdrail7, 12 May 2018 - 03:47 PM.

They say laughter is the best medicine. Obviously they never posted on AU.


#42 DSS&A

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Posted 15 May 2018 - 06:14 PM

I stopped by Chicago Union Station at lunch and talked to an employee. The store was open yesterday, but closed today because the employee "went out on the road". There should be another employee to operate the store in a day or two. The store hours are Monday through Friday from 9am to 5pm.
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#43 tim49424

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Posted 15 May 2018 - 08:31 PM

I stopped by Chicago Union Station at lunch and talked to an employee. The store was open yesterday, but closed today because the employee "went out on the road". There should be another employee to operate the store in a day or two. The store hours are Monday through Friday from 9am to 5pm.


Thanks for the update! I’m making a day trip to Chicago to check it out, May 24!


Edited by tim49424, 16 May 2018 - 05:09 PM.

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#44 tim49424

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Posted 24 May 2018 - 09:15 AM

Arrived in Chicago today.......the store is NOT open. I’ll check later as I’m here all day.

Over 60,000 miles traveled on Amtrak since December, 2007.  Next trip: December 15-19, HOM-NOL RT

 

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#45 Devil's Advocate

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Posted 24 May 2018 - 09:23 AM

There are staffing issues  and no one knows for sure if the new regime will finance a staff for the store at a time when they are cutting staffed stations. Stay tuned.

 

A closed retail shop is a worthless investment. Better to replace it with an automated kiosk (smaller easily distributed items) and/or a ticket based purchase/pickup system (larger items and clothing).  Even a generic arcade style crane machine filled with random Amtrak memorabilia would bring in more revenue than a shop that can't keep its doors open.


Edited by Devil's Advocate, 24 May 2018 - 09:31 AM.

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#46 Lonestar648

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Posted 25 May 2018 - 11:24 PM

Agree, if it can not be staffed, then clear the store and rent it to someone else.  Sell the inventory to someone who can sell it for you.



#47 DevalDragon

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Posted 26 May 2018 - 12:07 AM

I think the CUS store is a close out / clearance store. Once the inventory is gone, the store will close with it. 

They do have a lot of stuff there that has been taken off the website years ago.



#48 tim49424

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Posted 16 July 2018 - 05:34 PM

Indeed, the store is closed permanently.  I just had an email conversation with a Lead Brand Communications Specialist who confirmed that.  He stated that Amtrak is going to focus their efforts on the online site.  They have added some merchandise on the Staples run site, and intend to bring back such items as posters in the future.  He also asked me for suggestions on what I'd like to see offered at the online store, and I provided him with a wish list, compiled with things I've observed on AU, Facebook and other social media.


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#49 Thirdrail7

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Posted 16 July 2018 - 08:45 PM

.  He also asked me for suggestions on what I'd like to see offered at the online store, and I provided him with a wish list, compiled with things I've observed on AU, Facebook and other social media.

 

Did you include this tidbit:

 

 


  Even a generic arcade style crane machine filled with random Amtrak memorabilia would bring in more revenue than a shop that can't keep its doors open.

 

 

I could see this being a hit...particularly with children. Play until you win!!!!


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They say laughter is the best medicine. Obviously they never posted on AU.


#50 Maglev

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Posted 17 July 2018 - 01:03 PM

I looked at the new merchandise.  It's pretty limited.  One item is an already-worn-out three-sheets-to-the-wind cap.

 

https://store.amtrak...245446&logoid=0


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#51 railiner

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Posted 17 July 2018 - 02:19 PM

They ought to sell surplus train items as collectibles....things like diner china, diner flatware, diner .....      (see where I'm going with this?)   :P


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metroblue?

okay on the blue!




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