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AppleWallet Function not working!

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#1 Guest_KeystoneRider_*

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Posted 05 December 2017 - 06:27 AM

I buy both monthly passes and individual tickets and wjen I click the button to add to apple wallet, I cant add my pass. This is problematic bc when Im in a station or at a stop with poor service, the app takes forever to refresh and I cant pull up my pass or my ticket in the app. Using apple wallet was much easier.. until now! Please fix this bug. I have already: logged out and back in, deleted everything else from my wallet, deleted and uninstalled and then reinstalled the app. PLEASE HELP!

#2 AmtrakBlue



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Posted 05 December 2017 - 06:55 AM

This is not an official Amtrak.  We are just a bunch of rail fans who enjoy riding and talking about Amtrak.  You might have better luck contacting someone who can help you, if you're on Facebook, going to the Amtrak Facebook page.

#3 jis



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Posted 05 December 2017 - 07:22 AM

I just added my upcoming trip to Apple Wallet from the Amtrak App. I had no problem doing so. I am on iOS 11.2 on iPhone 6+ Amtrak App v3.0.2.

#4 PRR 60

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Posted 05 December 2017 - 07:52 AM

Go to the app page with your list of trips.  Tap the three dots in the lower right corner of the window for the trip you want to add to Apple Wallet.  One of the three options will be "Add to Apple Wallet."  Tap that, and Apple Wallet will open and your eTicket will be displayed.

#5 Guest_KeystoneRider_*

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Posted 05 December 2017 - 03:27 PM

Still not working..

#6 Hotblack Desiato

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Posted 05 December 2017 - 04:19 PM

I've had no problem in the past with adding single tickets to my Apple Wallet.  However, recently I bought a 10-ride, and the "Add to Apple Wallet" feature does not work.


I'd give it a 50/50 chance that it's something Apple broke with a recent iOS update, because I've had a lot of glitches with other Apple Wallet items, including United and Air Canada boarding passes, and the LevelUp payment card, in recent months, whereas I've had no problems with any Apple Wallet products in the past.

#7 Guest_Will_*

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Posted 07 December 2017 - 08:02 AM

I cant add my Ten Trip either. It sucks, because the app sometimes the app wont show it either.

Definitely worked before.

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