I'm a regular Amtrak user, here in the Very North of California. My station is Dunsmuir and the only train is the Coast Starlight, #14 Northbound and #11 Southbound.
First off, the new generation of the Amtrak App on the iPhone and disconnected the Amtrak ticket application from Amtrak Rewards. Why? it was working just fine. Now I'm back to having two login username and passwords. Its backwards.
Secondly, my main point is that as an Amtrak Western user i would suggest that Tier Qualifying Points follow the same disappearing act as the standard rewards. I was just getting to 2000 TQP's and they vanished. How realistic is it for us in the West to loose our points because we don't have enough trains to really earn them.