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Amtrak App Update (October 24, 2017)


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#41 vinniemac

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Posted 14 November 2017 - 11:35 PM

 

Yeah, say what you will about the on board experience of US airlines but they've honestly done a commendable job with putting as much of their business online as possible.

 
This is a remarkable process to get tickets mailed. It took six days to fill out this form and drop them in the mail!
 
attachicon.gifamtrak.jpg
 
 

 

Yeah, say what you will about the on board experience of US airlines but they've honestly done a commendable job with putting as much of their business online as possible.

 
This is a remarkable process to get tickets mailed. It took six days to fill out this form and drop them in the mail!
 
attachicon.gifamtrak.jpg
 
 
Since you live in AC I honestly don't understand why you don't just make a trip to 30th Street on NJT. And again I don't see why you don't just pay for a transit ticket and then pick up eTickets at PHL. Even if you want a "guaranteed connection" all you have to do is make sure you're on a train that gets there 60-90 minutes before your Amtrak train. You're going through a ton of unnecessary hoops. 
Excuse me, where did you gather that I live in AC?

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#42 Acela150

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Posted 14 November 2017 - 11:37 PM

 

 

 

 

I'm well aware of that. That does NOT explain why the app refuses to sell the ticket. The old app worked just fine.

Sent from my LG-LS993 using Tapatalk

The new app will not make any reservation that requires a paper ticket. This is by design and not surprising given how few paper value ticket routes are left.
It that is intentional (literally no reason to do that since the website handles it just fine) then the alert should happen when you choose ACY as a station. Furthermore, you should be directed to Amtrak.com or 1-800-USA-RAIL. Proper user interface is SO EASY.
Using mobile devices and a home/work printer to reserve a connecting seat on your schedule is the old way of doing things.  Physically traveling to a station and buying your tickets in person during business hours is the newer and easier way. 
Imagine if you LIVE in Atlantic City. 
Sent from my LG-LS993 using Tapatalk

 

 

That says to me you live there.. If not where do you live? Once again it seems like you're putting yourself through a million unnecessary hoops. 


These posts are my views and opinions.

Donate your spare time! Be a Volunteer Firefighter!
 
"Mainline 66W Recrew On Board at Abrams ready to head east when you can handle us, Ok 66W, ok on signal indication at Norris, take it to the Falls to wait for the window"

#43 vinniemac

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Posted 14 November 2017 - 11:47 PM

 

 

 

 

I'm well aware of that. That does NOT explain why the app refuses to sell the ticket. The old app worked just fine.

Sent from my LG-LS993 using Tapatalk

The new app will not make any reservation that requires a paper ticket. This is by design and not surprising given how few paper value ticket routes are left.
It that is intentional (literally no reason to do that since the website handles it just fine) then the alert should happen when you choose ACY as a station. Furthermore, you should be directed to Amtrak.com or 1-800-USA-RAIL. Proper user interface is SO EASY.
Using mobile devices and a home/work printer to reserve a connecting seat on your schedule is the old way of doing things.  Physically traveling to a station and buying your tickets in person during business hours is the newer and easier way. 
Imagine if you LIVE in Atlantic City. 
Sent from my LG-LS993 using Tapatalk
 
 
That says to me you live there.. If not where do you live? Once again it seems like you're putting yourself through a million unnecessary hoops. 
Inviting one to imagine getting bad advice from an app while living in AC says nothing about where I live.

As it is, my experience with Tickets By Mail was a second leg in a multi city itinerary, which was booked after the initial departure was booked. I could have driven to my local station after several days (50 minute drive), paid to park, and then paid a higher fare due to Regional prices trending upwards. That plan, of course, makes no sense.

Sent from my LG-LS993 using Tapatalk

#44 Acela150

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Posted 14 November 2017 - 11:51 PM

 

 

 

 

 

 

I'm well aware of that. That does NOT explain why the app refuses to sell the ticket. The old app worked just fine.

Sent from my LG-LS993 using Tapatalk

The new app will not make any reservation that requires a paper ticket. This is by design and not surprising given how few paper value ticket routes are left.
It that is intentional (literally no reason to do that since the website handles it just fine) then the alert should happen when you choose ACY as a station. Furthermore, you should be directed to Amtrak.com or 1-800-USA-RAIL. Proper user interface is SO EASY.
Using mobile devices and a home/work printer to reserve a connecting seat on your schedule is the old way of doing things.  Physically traveling to a station and buying your tickets in person during business hours is the newer and easier way. 
Imagine if you LIVE in Atlantic City. 
Sent from my LG-LS993 using Tapatalk
 
 
That says to me you live there.. If not where do you live? Once again it seems like you're putting yourself through a million unnecessary hoops. 
Inviting one to imagine getting bad advice from an app while living in AC says nothing about where I live.

As it is, my experience with Tickets By Mail was a second leg in a multi city itinerary, which was booked after the initial departure was booked. I could have driven to my local station after several days (50 minute drive), paid to park, and then paid a higher fare due to Regional prices trending upwards. That plan, of course, makes no sense.

Sent from my LG-LS993 using Tapatalk

 

 

You should have driven 50 minutes and paid to park. Jeez.. You've wasted more time waiting for them in the mail. For yet again something that you can easily pay for at Atlantic City or even 30th Street. It is just stupid to demand a paper ticket for that. Yet again you've wasted a ton of time and effort for no reason. I've ridden NJT to and from ACY well over a dozen times. The OTP of the AC line is usually pretty good. The latest I've been is 10-15 minutes, which YET AGAIN leave a 60-90 minute buffer for you connection and you're fine. 


These posts are my views and opinions.

Donate your spare time! Be a Volunteer Firefighter!
 
"Mainline 66W Recrew On Board at Abrams ready to head east when you can handle us, Ok 66W, ok on signal indication at Norris, take it to the Falls to wait for the window"

#45 vinniemac

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Posted 15 November 2017 - 12:01 AM

 

 

 

 

 

 

I'm well aware of that. That does NOT explain why the app refuses to sell the ticket. The old app worked just fine.

Sent from my LG-LS993 using Tapatalk

The new app will not make any reservation that requires a paper ticket. This is by design and not surprising given how few paper value ticket routes are left.
It that is intentional (literally no reason to do that since the website handles it just fine) then the alert should happen when you choose ACY as a station. Furthermore, you should be directed to Amtrak.com or 1-800-USA-RAIL. Proper user interface is SO EASY.
Using mobile devices and a home/work printer to reserve a connecting seat on your schedule is the old way of doing things.  Physically traveling to a station and buying your tickets in person during business hours is the newer and easier way. 
Imagine if you LIVE in Atlantic City. 
Sent from my LG-LS993 using Tapatalk
 
 
That says to me you live there.. If not where do you live? Once again it seems like you're putting yourself through a million unnecessary hoops. 
Inviting one to imagine getting bad advice from an app while living in AC says nothing about where I live.

As it is, my experience with Tickets By Mail was a second leg in a multi city itinerary, which was booked after the initial departure was booked. I could have driven to my local station after several days (50 minute drive), paid to park, and then paid a higher fare due to Regional prices trending upwards. That plan, of course, makes no sense.

Sent from my LG-LS993 using Tapatalk
 
 
You should have driven 50 minutes and paid to park. Jeez.. You've wasted more time waiting for them in the mail. For yet again something that you can easily pay for at Atlantic City or even 30th Street. It is just stupid to demand a paper ticket for that. Yet again you've wasted a ton of time and effort for no reason. I've ridden NJT to and from ACY well over a dozen times. The OTP of the AC line is usually pretty good. The latest I've been is 10-15 minutes, which YET AGAIN leave a 60-90 minute buffer for you connection and you're fine. 
I really don't understand why you think it's better for me to spend my time and money and effort than to let Amtrak provide its service that it chooses to offer.

Like really, who the heck lectures a fellow train rider about purchasing Amtrak Thruway tickets?!?

Sent from my LG-LS993 using Tapatalk

#46 Acela150

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Posted 15 November 2017 - 12:04 AM

 

 

 

 

 

 

 

 

I'm well aware of that. That does NOT explain why the app refuses to sell the ticket. The old app worked just fine.

Sent from my LG-LS993 using Tapatalk

The new app will not make any reservation that requires a paper ticket. This is by design and not surprising given how few paper value ticket routes are left.
It that is intentional (literally no reason to do that since the website handles it just fine) then the alert should happen when you choose ACY as a station. Furthermore, you should be directed to Amtrak.com or 1-800-USA-RAIL. Proper user interface is SO EASY.
Using mobile devices and a home/work printer to reserve a connecting seat on your schedule is the old way of doing things.  Physically traveling to a station and buying your tickets in person during business hours is the newer and easier way. 
Imagine if you LIVE in Atlantic City. 
Sent from my LG-LS993 using Tapatalk
 
 
That says to me you live there.. If not where do you live? Once again it seems like you're putting yourself through a million unnecessary hoops. 
Inviting one to imagine getting bad advice from an app while living in AC says nothing about where I live.

As it is, my experience with Tickets By Mail was a second leg in a multi city itinerary, which was booked after the initial departure was booked. I could have driven to my local station after several days (50 minute drive), paid to park, and then paid a higher fare due to Regional prices trending upwards. That plan, of course, makes no sense.

Sent from my LG-LS993 using Tapatalk
 
 
You should have driven 50 minutes and paid to park. Jeez.. You've wasted more time waiting for them in the mail. For yet again something that you can easily pay for at Atlantic City or even 30th Street. It is just stupid to demand a paper ticket for that. Yet again you've wasted a ton of time and effort for no reason. I've ridden NJT to and from ACY well over a dozen times. The OTP of the AC line is usually pretty good. The latest I've been is 10-15 minutes, which YET AGAIN leave a 60-90 minute buffer for you connection and you're fine. 
I really don't understand why you think it's better for me to spend my time and money and effort than to let Amtrak provide its service that it chooses to offer.

Like really, who the heck lectures a fellow train rider about purchasing Amtrak Thruway tickets?!?

Sent from my LG-LS993 using Tapatalk

 

 

And I don't understand why it's necessary to have a paper ticket to ACY.. You can go to a TVM at PHL and ACY to buy your NJT tickets.  

 

I'm doing it cause for the 3rd or 4th time you are putting your self through a ton of unnecessary hoops. 


These posts are my views and opinions.

Donate your spare time! Be a Volunteer Firefighter!
 
"Mainline 66W Recrew On Board at Abrams ready to head east when you can handle us, Ok 66W, ok on signal indication at Norris, take it to the Falls to wait for the window"

#47 vinniemac

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Posted 15 November 2017 - 12:07 AM

 

 

 

 

 

 

 

 

I'm well aware of that. That does NOT explain why the app refuses to sell the ticket. The old app worked just fine.

Sent from my LG-LS993 using Tapatalk

The new app will not make any reservation that requires a paper ticket. This is by design and not surprising given how few paper value ticket routes are left.
It that is intentional (literally no reason to do that since the website handles it just fine) then the alert should happen when you choose ACY as a station. Furthermore, you should be directed to Amtrak.com or 1-800-USA-RAIL. Proper user interface is SO EASY.
Using mobile devices and a home/work printer to reserve a connecting seat on your schedule is the old way of doing things.  Physically traveling to a station and buying your tickets in person during business hours is the newer and easier way. 
Imagine if you LIVE in Atlantic City. 
Sent from my LG-LS993 using Tapatalk
 
 
That says to me you live there.. If not where do you live? Once again it seems like you're putting yourself through a million unnecessary hoops. 
Inviting one to imagine getting bad advice from an app while living in AC says nothing about where I live.

As it is, my experience with Tickets By Mail was a second leg in a multi city itinerary, which was booked after the initial departure was booked. I could have driven to my local station after several days (50 minute drive), paid to park, and then paid a higher fare due to Regional prices trending upwards. That plan, of course, makes no sense.

Sent from my LG-LS993 using Tapatalk
 
 
You should have driven 50 minutes and paid to park. Jeez.. You've wasted more time waiting for them in the mail. For yet again something that you can easily pay for at Atlantic City or even 30th Street. It is just stupid to demand a paper ticket for that. Yet again you've wasted a ton of time and effort for no reason. I've ridden NJT to and from ACY well over a dozen times. The OTP of the AC line is usually pretty good. The latest I've been is 10-15 minutes, which YET AGAIN leave a 60-90 minute buffer for you connection and you're fine. 
I really don't understand why you think it's better for me to spend my time and money and effort than to let Amtrak provide its service that it chooses to offer.

Like really, who the heck lectures a fellow train rider about purchasing Amtrak Thruway tickets?!?

Sent from my LG-LS993 using Tapatalk
 
 
And I don't understand why it's necessary to have a paper ticket to ACY.. You can go to a TVM at PHL and ACY to buy your NJT tickets.  
 
I'm doing it cause for the 3rd or 4th time you are putting your self through a ton of unnecessary hoops. 
Unnecessary hoops, like manually planning interstate travel involving commuter train timetables from a far away state?

Sent from my LG-LS993 using Tapatalk

#48 Acela150

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Posted 15 November 2017 - 12:12 AM

It’s not that hard to go to NJT’s page and look for train schedules on any line. Trains usually run every hour to hour and a half on the AC line.


Sent from my iPhone using Amtrak Forum
These posts are my views and opinions.

Donate your spare time! Be a Volunteer Firefighter!
 
"Mainline 66W Recrew On Board at Abrams ready to head east when you can handle us, Ok 66W, ok on signal indication at Norris, take it to the Falls to wait for the window"

#49 Ryan

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Posted 15 November 2017 - 06:38 PM

Maybe he doesn’t have internet access. :D
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