Often a Dispatcher is placed in a no win situation by decisions made at higher levels on how much traffic will be shoved through the Dispatcher's territory. All that the Dispatcher can do is deal with the hand that s/he is served by events and decisions out of their control.
For example, the NS fiasco with auto-dispatching (which BTW happened under Moorman's watch) is something that a Dispatcher could not do much about, short of just quitting or getting fired.
Yeah, that's just top-level incompetence. I'm thinking of the sort of stuff which happened on the CN lines, which amounts to deliberate troublemaking. Amtrak actually filed a complaint to the STB (its first ever against a Class I IIRC) over that.
Oddly enough, Amtrak seems to face similar problems in territories dispatched by Amtrak Dispatchers, even involving Amtrak trains.
Not like the CN stuff.
Of course screwing NJT trains is completely par for the course too. So I guess what is good for the goose is good for the gander when the tables are turned.
And Metro-North is actually one of the worst for dispatching Amtrak poorly (and in their case it's legal -- it's only illegal to prioritize freight over passengers, it's legal to prioritize some passengers over other passengers), so yeah.
Edited by neroden, 31 October 2017 - 05:20 PM.