Heads up ... I got a call from Amtrak last night asking if I had redeemed my points... I had not. Turns out someone changed the email address on my account and tried redeeming all of my points. Strange thing is... I never got the typical "you changed your password" email when the fraudster did this action. I checked Spam.. nothing. I did get one when the AGR agent changed it back to my original email. She also thought that was strange and will be reporting it. This makes me wonder if perhaps they've got some bad apples on the inside of their IT department. Anyways, they are taking corrective action and giving me my points back, but wanted to spread the word in case this is a larger event. Keep an eye out, especially those like me that haven't been using AGR lately.
http://www.flyertalk.com/forum/amtrak-guest-rewards/1864604-point-fraud.html
Acela 21 (Avelia Liberty) development, testing and deployment (2Q 2024)
