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Experiences with Rail Tours and Group Travel on Amtrak


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#41 seat38a

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Posted 13 August 2017 - 09:09 PM

 

 

Wonder if it would do any good to send a link to this thread to the rail tour companies?  Couldn't hurt, could it?  If not we're doing nothing but slobbering all over ourselves.

Yeah they will get right on it to make changes, because what we think really matters to their business.  :rolleyes: Unless its Amtrak coming down on them WHAT WE THINK matters little to them.

 

No being as clairvoyant as you seem to be, I still think it'd be a good idea to let them know our feelings.  And as you implied, maybe Amtrak should also be made aware of all this stuff.  Otherwise, the situation is not likely to change.

 

One does not need clairvoyance to see that the the tour company will have a good laugh at your email with I'm sure some nice choice words among the staff members. I DON'T SEE a problem here that needs to be addressed by Amtrak. Tour groups are paying there fare and can do whatever they want on the train just like anyone else as long as they are not breaking any of Amtrak's rules. What is next? Are we going to try and limit the big group of Amish for whatever reason when they rub an AU member the wrong way? What are you going to tell Amtrak?

 

"Dear Amtrak,

 

Tour groups are full of mean people and they take up all the lower priced buckets. They also eat among themselves during meals and don't want to talk to us. Please please tell the tour company to inform their customers to play nice with us AU members and if they do not cooperate, please ban tour groups from taking Amtrak.

 

Sincerely,

 

AU Member

"

:blink:  :blink:  :blink:  :blink:



#42 niemi24s

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Posted 13 August 2017 - 09:46 PM

One does not need clairvoyance to see that the the tour company will have a good laugh. . .

Maybe they will - maybe they won't.  It all depends on the wording of the email containing the link.

 

But thanks for the snarky reply.  It just earned you a spot on my Ignore List.  'Bye.


Edited by niemi24s, 14 August 2017 - 08:33 AM.


#43 Skyline

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Posted 13 August 2017 - 10:19 PM

Here's some thinking outside the box, albeit a VERY long term solution:

 

If and when Amtrak has funding (huh?) to replace Superliner equipment, it should consider making all the cars in the consist except baggage cars with MUCH larger windows, extending into the ceiling, much like Rocky Mountaineer coaches. That way everyone gets great views! Yes, larger drapes or blinds will be required during sleeping hours. And yes, sleepers might require a slightly different configuration. Both are doable.

 

Then the lounge car will function mostly as a place to buy snacks, drinks, and socialize just like it always has but the overcrowding during peak scenery should subside considerably.



#44 jebr

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Posted 13 August 2017 - 10:35 PM

You'd still want the SSL seating for those on the lower level. The coaches also would lose overhead storage if we wanted to make the windows large. Maybe not a dealbreaker for some, but I'd argue that more passengers appreciate having a place to stash stuff right above their seat more than having a larger window. (You'd also need to find a place to store all those extra bags or find the luggage racks even more full than they are now.)



#45 seat38a

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Posted 14 August 2017 - 12:25 AM

 

One does not need clairvoyance to see that the the tour company will have a good laugh. . .

Maybe they will - maybe they won't.  It all depends on the wording to email containing the link.

 

But thanks for the snarky reply.  It just earned you a spot on my Ignore List.  'Bye.

 

I'll try not to loose sleep over your ignore list.  :wacko:  :wacko: Don't forget to tell the tour company and Amtrak in your letter that you have a ignore list you'll put them on if you don't get the answer you like or if your feelings get hurt. Maybe it will jolt them to action.



#46 Ryan

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Posted 14 August 2017 - 05:05 PM

One does not need clairvoyance to see that the the tour company will have a good laugh. . .

Maybe they will - maybe they won't.  It all depends on the wording to email containing the link.
 
But thanks for the snarky reply.  It just earned you a spot on my Ignore List.  'Bye.

I'll try not to loose sleep over your ignore list.  :wacko:  :wacko: Don't forget to tell the tour company and Amtrak in your letter that you have a ignore list you'll put them on if you don't get the answer you like or if your feelings get hurt. Maybe it will jolt them to action.


That'll definitely do the trick!

It's an unusual world where "common sense" can be considered "clairvoyance". I'm sure that businesspeople everywhere look to Internet Forums for advice on how to run their businesses. Think of all of the good ideas Amtrak management have gotten from armchair railroaders such as the fine group assembled here. :D
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#47 Skyline

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Posted 14 August 2017 - 09:15 PM

You'd still want the SSL seating for those on the lower level. The coaches also would lose overhead storage if we wanted to make the windows large. Maybe not a dealbreaker for some, but I'd argue that more passengers appreciate having a place to stash stuff right above their seat more than having a larger window. (You'd also need to find a place to store all those extra bags or find the luggage racks even more full than they are now.)

The only time I was ever on a Rocky Mountaineer coach, it was deadheading on The Canadian. No passengers. Some things being stored in a few seats. Didn't go below.

 

Does anyone know how the RM handle issues like storage? I know it's a daylight only trip, but passengers still have luggage (checked thru in a separate baggage car?) and smaller items that would otherwise go in overhead racks. Wonder how that's accommodated within each car? If they had expanded storage downstairs it might work out OK.

 

Yes, I would hope this scenario, if it ever came to be, would still include a next-generation SSL. For any passengers sitting in lower levels who could make it upstairs and thus to the SSL (some physically challenged might not), as well as in service for sandwiches, snacks, drinks of all types, souvenirs--and of course socializing by anyone just like lounge cars of many flavors always have been. 



#48 JRR

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Posted 14 August 2017 - 09:38 PM

The baggage is trucked to the hotel. When you get to Kamloops and Banff/Jasper, you are handed your hotel room key and taken to Toronto hotel. The bags are already in your room.

In the morning, you just leave the bags and they are again trucked to your next hotel and placed in your rm.

A very slick operation.

#49 JRR

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Posted 14 August 2017 - 09:47 PM

Spell correct strikes again: should say "taken to your hotel!

#50 JRR

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Posted 15 August 2017 - 02:16 PM

By chance I came across the East April 26, 1942 -West Time Tables for the Pennsylvania RR from in some old WWII papers from my father. There was a lot of interesting stuff but I thought the following was particularly appropriate to this thread.

Under the topic "if you have to wait" was the following statement:

"We know it is pleasant to linger and chat, but in times like these we've all got to think of 'the other fellow." Cooperation and consideration count as never before."




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