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Penn Station Redcaps


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#1 PaulDobbs

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Posted 16 July 2017 - 03:57 PM

Redcaps at most of the Amtrak stations that I have used have motorized carts to take passengers with walking problems to and from the train. However, last year I passed through Boston South Station and had to walk to the train following the redcap, who was pushing a cart. In a few weeks, I will be passing through NYC and I'd like to know whether the redcaps there have motorized carts.



#2 the_traveler

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Posted 16 July 2017 - 04:05 PM

No they do not.

NYP have narrow platforms and either elevators or escalators to reach track level. Thus there is no way they could use carts.
Take it easy .......

Take the train instead and enjoy the ride!

The view is much better at 3 feet than it is at 30,000 feet!

#3 PaulDobbs

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Posted 16 July 2017 - 04:35 PM

Thanks. I can walk, but a combination of COPD, back problems and arthritis make it a bit uncomfortable.



#4 PVD

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Posted 16 July 2017 - 04:37 PM

If you request it, they can bring you downstairs in a wheelchair.



#5 leacrane

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Posted 19 July 2017 - 12:49 AM

Yup. After years of transfers and departures in the crowded, claustrophobic Penn station, I ventured west and was amazed at the wide platforms in Chicago Union Station. I felt like a king riding on the luggage cart. I also have mobility problems. At least at NYP the distances are shorter from track to waiting room. The Redcaps are very good and sometimes are like taxi drivers as they push and shove to clear a path thru crowds. They will at least help you get priority with or without a wheelchair

#6 Lonestar648

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Posted 19 July 2017 - 01:12 AM

Most of the east stations are not made to accommodate electric carts like found in Chicago, LA, etc.the west has everything on one level or has ramps for the carts, something that can not happen with NYP, or 30th Street.

Trains Traveled On:
Texas Eagle                                      Sunset Limited                            California Zephyr                                Southwest Chief                Empire Builder            Capitol Limited           Lake Shore limited (NYP & BOS)      Crescent
Kentucky Cardinal                             Cardinal                                       Pere Marquette                                  Wolverines                        Lincoln Service            Empire Service          Keystone Service                               Acelas
NE Regionals                                    Pioneer                                        Desert Wind                                       Broadway Limited             Three Rivers                 Coast Starlight                          
 
Amtrak Miles Logged: over 211,000


#7 the_traveler

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Posted 19 July 2017 - 07:30 AM

Only WAS has carts on the NEC.
Take it easy .......

Take the train instead and enjoy the ride!

The view is much better at 3 feet than it is at 30,000 feet!

#8 PVD

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Posted 19 July 2017 - 07:43 AM

That makes sense, the Amtrak level is "downstairs" and you can walk or ride straight out to the platforms. I just booked a trip on the CL yesterday, I'll be hoofing it from the lounge in a few months.



#9 railiner

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Posted 20 July 2017 - 12:59 AM

Being a Red Cap at Penn Station, NY takes a lot of skill and experience.   As mentioned, you have to contend with large crowds, fast moving commuter's, narrow platform's and escalator's, and not knowing track number's on thru trains until just minutes before arrival.   A real challenging position. Unlike Red Caps at single level stations, they can not use electric carts, but rather old-fashioned narrow hand trucks to carry baggage.

It is amazing to me, just how much luggage they can stack on one of those, and then take up or down an escalator to the platform....


metroblue?

okay on the blue!

#10 Blackwolf

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Posted 20 July 2017 - 11:25 AM

Unlike Red Caps at single level stations, they can not use electric carts, but rather old-fashioned narrow hand trucks to carry baggage.

It is amazing to me, just how much luggage they can stack on one of those, and then take up or down an escalator to the platform....

^This.

When using a Red Cap at NYP this last march to get early boarding on the Acela to Boston, I was amazed at how much luggage he got on that tiny cart.  I actually insisted I carry my bag, as he had six full-size suitcases and an assortment of smaller bags already on the cart.  He expertly swooped in and grabbed my suitcase from me while exiting the ML and stacked on the heap... And then proceeded to navigate the whole mountain down an escalator without missing a step.

 

He got a large tip.


Amtrak
Capitol Corridor (too many times to count!); Coast Starlight (x21); California Zephyr (x6); Empire Builder (x2); Lake Shore Limited (x3); Maple Leaf (x1); Adirondack (x2); Cascades (x1); Pacific Surfliner (x6); San Joaquin (x8); Capitol Limited (x1); Cardinal (x2); Acela (x1)

VIA Rail
Ocean (x4); Windsor Corridor (x2); The Canadian (x1)


#11 Lonestar648

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Posted 21 July 2017 - 12:25 AM

It is people like that I enjoy tipping. Wish there were more rather than fewer.

Trains Traveled On:
Texas Eagle                                      Sunset Limited                            California Zephyr                                Southwest Chief                Empire Builder            Capitol Limited           Lake Shore limited (NYP & BOS)      Crescent
Kentucky Cardinal                             Cardinal                                       Pere Marquette                                  Wolverines                        Lincoln Service            Empire Service          Keystone Service                               Acelas
NE Regionals                                    Pioneer                                        Desert Wind                                       Broadway Limited             Three Rivers                 Coast Starlight                          
 
Amtrak Miles Logged: over 211,000


#12 PVD

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Posted 21 July 2017 - 07:16 AM

NYP is particularly challenging because so many of the escalators (like many of the platforms) are very narrow. Also you have the elevator to the mezzanine, and then another elevator to the platform if you are going the elevator route.



#13 Everydaymatters

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Posted 21 July 2017 - 07:49 AM

I'll be in NYP next month for the first time. Other than for 1st Class Acela, is it true are there no seats?

Edited by Everydaymatters, 21 July 2017 - 07:50 AM.

Routes Traveled: Desert Wind, Southwest Chief, Missouri Mule, Empire Builder, Capitol Ltd., Lincoln Service, Lake Shore Ltd., Missouri River Runner, City of New Orleans, Cardinal, Silver Meteor, Texas Eagle, Cascades, Broadway Ltd., Acela, Downeaster, Sunset Ltd., Coast Starlight, California Zephyr, Hiawatha, Capitol Corridor, Maple Leaf, Ethan Allen Express 76,745 Amtrak miles.    Via Rail Vancouver to Toronto 2775 Miles.


#14 PVD

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Posted 21 July 2017 - 08:36 AM

Not true, there is a very large waiting area for ticketed passengers. It is cordoned off to allow access for ticketed passengers only (you show your ticket at the entrance desk) to provide for better security, it can be crowded at times, but it is pretty large.



#15 the_traveler

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Posted 21 July 2017 - 01:18 PM

The entrance to the Amtrak waiting area (many seats) is next to Gate 7-E. There is also a handicap/disability waiting area on the other end of the concourse - in the Acela Business Class waiting area. I've only been there when I've used a Red Cap between trains, but I assume you could get in there when starting at NYP.
Take it easy .......

Take the train instead and enjoy the ride!

The view is much better at 3 feet than it is at 30,000 feet!




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