OK, I had my first major problem with Amtrak's Long Distance Trains on my last trip. (I actually love Amtrak and use it often.)
The plan called from me to go to Glenwood Springs CO on the CZ. The I would ride my bike to La Junta CO and return home on the SWC.
The problem was that Amtrak requires me to remove all my gear off the bike and checking it as luggage. OK fine. However the station agent failed to load my gear on to the train. (Regulations require me to assist loading my bike into the baggage car.)
The result was I had to wait a full day for my gear to catch up with me and my bike before I could move on with my bike tour.
My question is what were my options at that point? 1. Would Amtrak have shipped my gear to a yet to be determined camp ground/hotel/hostel the next day?
2. Should I send a bill to Amtrak for the unplanned hotel stay I had while waiting for my gear? 3. Should I ask for some kind of compensation? 4. Does anybody have any suggestions?
The truth is the extra day I spent in Glenwood Springs was delightful and no burden. However, I would like to learn how to handle this problem for the next time.
My plan is to send a letter to Amtrak management and suggest that If I am helping to load my bike into the baggage car anyway then I should be allowed to keep my gear mounted on the bike, thereby avoiding this problem.
(Looking forward to responses from this knowledgeable community.)
My bike loaded on the way to the station
My bike in Glenwood Springs awaiting the gear to arrive.