Why does Amtrak have baggage cars then? Heck, they're just now taking delivery on NEW baggage cars for Viewliners, presumably including this route. If it's impossible to use them, why have them?
There are plenty of stations that are staffed and are likely to remain staffed that can make use of these cars. There are unstaffed stations that can make use of them. No one said they are impossible to use.
I'm with Blackwolf on this. It's really NOT unreasonable for customers of any long-distance transportation service to expect to be able to check baggage. At some level, Amtrak realizes this (long history of carrying checked baggage, new baggage cars....) At other levels, they don't seem to get it (more and more stations losing baggage service, and perhaps staff resistance to providing this service).
I'd bet real money the staff is not likely resisting service. The bottom line is staffing costs money and money is not necessarily forthcoming. So, you will likely see more cuts in services and amenities.
And the flip side of the injury issue, Amtrak KL, is that in order to save your own back you're expecting roomette customers, regardless of physical condition, to hoist their bags up overhead and into the awkwardly placed cubby above the sleeper hallway. At least the baggage cars have presumably been designed with ergonomics in mind. Those cubbys certainly weren't. I don't remember whether the Viewliner coaches have the same problem, but the Viewliner sleepers certainly don't have any other place to stow baggage.
I remember being on a train and watching a young lady having trouble putting her bag in the luggage rack. So, I assisted her. When we gave it the heave ho, I could only assume she was transporting a pallet of cinder blocks...without the pallet. I asked her how she got this to the train station and she said her boyfriend helped her. I replied, perhaps you should have brought him with you.
My point is you I would largely not expect someone to pack stuff that they can't handle, but I know I'm unreasonable. After all, if you can't dead lift it from the ground to the roomette, what makes you think you're going to hoist it to a baggage car that is 5 off the ground? Equally important is what's your plan when someone is handing a fifty pound bag down to you?
BTW, have any of you written Amtrak to express your feeling about this or are you just commenting here?