upgrade reward ticket?

Is it possible to use my 1-class upgrade coupon to upgrade a trip I bought with points (acela business--first)?

Yes.

Not according to the T&C's:

Upgrade may be combined with corporate discount, but is not combinable with any other discount, coupon, or Amtrak Guest Rewards® redemption travel.

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RRRick said:

Yes.

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NO! It's not! You can't upgrade a trip for free that you got for free.

You can only use the upgrade coupon on a fare that you paid cash for. Since an AGR redemption is not paying cash (out of pocket), you can't do it. The only way to get First using AGR is to redeem for First!

Even under 1.0 you couldn't upgrade a AGR Redemption.

RRRick said:

but I did under AGR 1.0 when station agents hardly knew how to do upgrades .

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I guess they didn't, because you could not upgrade under AGR 1.0 either.

That rule has been in place since at least 2011:

https://www.flyertalk.com/forum/amtrak-guest-rewards/1218268-amtrak-agr-upgrade-voucher-compendium.html

The big changes came in 2012 when limits were placed on number of qualifying Acela 500 and 750 segments, elimination of multi-city ticketing AGR redemptions, elimination of upgrades for multi segments on one coupon, and down segment cancellation effectively eliminating short tripping on paired cities . I enjoyed the early AGR when I could reach select + by short tripping on cities pairs riding on only 4 days, upgrading to FC with the purchase upgrade coupons. The agents at RTE readily upgraded any ticket I presented at the window. Only after 2012 did they balk at upgrading multi segments on one coupon.