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Change/cancel sleeper reservation

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#1 Dan O

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Posted 17 April 2017 - 07:14 PM

A friend has an AGR reservation from Los Angeles to Chicago on a sleeper. He called AGR to change the departure point from Los Angeles to Riverside. He was told he'd have to cancel and get another ticket. Does that sound correct?




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#2 RSG


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Posted 18 April 2017 - 02:46 AM

Under AGR 1.x, that was not necessary; a modification was all that was needed if changing departure/arrival stations or dates. Under AGR 2.0, I wouldn't be surprised if the information supplied was indeed accurate since the aim is to make the program more like the airlines' reward programs.

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