Just several weeks into AGR 2.0 I posted an inquiry as to whether or not there would still be a "soft landing" from one plan year to the next. As everyone out there knew as much as I did the response was that of crickets chirping. The "soft landing" has not been documented in AGR's public facing plan description.
For those that have not heard the term "soft landing", here is a definition. In transition from one AGR plan year to the next the plan member would move down one tier even if they had not earned the points to qualify for that tier. Specific example below.
I was fortunate to live along the Pacific Surfliner during the AGR 1.0 days (still very fortunate to live in the exact same place in San Diego, but not relevant here). As such was able to qualify for the Select Executive (SE) tier two consecutive years. After the transition to AGR 2.0, as the cool kids call it, personal ridership plummeted and was barely able to qualify for the Select tier. The new year membership packet arrived in US mail earlier in the week. My membership was dropped one level to Select Executive (SE).
The "soft landing" is indeed still part of the plan.