I can't log in to either site (and I know they're merging them so that if you log into one, you log into both.) Other accounts in my household can be logged into, but not mine.
I called and spoke to a person yesterday who said they are working on the issue. But I think it's been at least five days, with no change. She said I am not locked out and do not need my password reset.
Before talking to her, I hit the password reset button and it said I'd be getting reset instructions via email but no email showed up.
I've logged onto this account many times before.
Strangely, when I clicked "modify trip" and typed in the reservation number, I could see all the details of an upcoming trip and I did modify it. This was last Friday - that's how long I have not been able to log in and look at my actual account. Even though I could modify my trip, I could not look at anything else account-related without logging in, and each time I get "system error, try again later."
Am I the only one, or is anyone else having this problem?