Dakota 400
Engineer
- Joined
- Mar 5, 2014
- Messages
- 3,741
October 30, 2014: I mailed a letter to Amtrak's CEO and President concerning my mostly positive, but alas, a few not so positive, experiences on the Crescent, Sunset Limited, and Southwest Chief. I named names and I listed specific examples of my pleasure and displeasure as an Amtrak guest.
In my mail today, I was very pleased to receive a letter from Mr. Boardman. He thanked me for my report, admitted that short comings can happen, and promised to give recognition to the employees whom I mentioned that should be so awarded.
I am impressed that this gentleman responded to my letter.
It makes me think: Amtrak really does care for me as a guest. And, that only encourages me to consider: where my next Amtrak ought to be? And, when?
In my mail today, I was very pleased to receive a letter from Mr. Boardman. He thanked me for my report, admitted that short comings can happen, and promised to give recognition to the employees whom I mentioned that should be so awarded.
I am impressed that this gentleman responded to my letter.
It makes me think: Amtrak really does care for me as a guest. And, that only encourages me to consider: where my next Amtrak ought to be? And, when?