JackieTakestheTrain
Lead Service Attendant
Hi:
I have 2 questions:
1. Am I reading the new refund policy correctly? I read this to mean that if the amount of the sleeper and train fare are taken in the form of evoucher for future travel, that there is *no* cancellation fee?
From the policy directly:
"Refund Fee
Where applicable, refund fee is 10% of the total amount refunded, with a minimum amount of $5.00 and a maximum amount of $100.00 per refund transaction. Unless stated otherwise, if a ticket is refundable, the passenger may avoid any refund fee by accepting the full refund value of the ticket as an eVoucher or other exchange credit, good toward future travel within one year."
2. Does Amtrak offer any discounts to travel to funerals of immediate family members? If so, how do you go about obtaining one?
Thank you.
-- Jackie
I have 2 questions:
1. Am I reading the new refund policy correctly? I read this to mean that if the amount of the sleeper and train fare are taken in the form of evoucher for future travel, that there is *no* cancellation fee?
From the policy directly:
"Refund Fee
Where applicable, refund fee is 10% of the total amount refunded, with a minimum amount of $5.00 and a maximum amount of $100.00 per refund transaction. Unless stated otherwise, if a ticket is refundable, the passenger may avoid any refund fee by accepting the full refund value of the ticket as an eVoucher or other exchange credit, good toward future travel within one year."
2. Does Amtrak offer any discounts to travel to funerals of immediate family members? If so, how do you go about obtaining one?
Thank you.
-- Jackie