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Missing points


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#1 Jim G.

Jim G.

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Posted 17 March 2012 - 04:39 PM

Has anyone ever had missing points added to their account after filling out the form and submitting it from the AGR site. On the three or four times I tried it, nothing happened till I caled in. I waited 48 hours and resubmitted but nothing was ever credited. I guess the answer is to always call in and not use the form.

#2 AlanB

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Posted 17 March 2012 - 05:18 PM

Jim,

Yes, I've had some success using the online request for missing points. I'd say maybe 40% of the time that I've had a problem it worked. My rule however is, I'll try twice via the online system, then I call. And I wait 3 days between each attempt.
Alan,

Take care and take trains!



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